Are You Keeping Up with the Jones?
Does your news feed cascade when one of your friends gets back from vacation? Their uploaded photos and comments fill your page, but it doesn’t have to. 😉
Vamos Rent-A-Car has a loyal fan base, that we love dearly, and they are able to cut straight through a flash drive’s worth of photos to delivery just what you need — their personal review of our services. Get the whole scoop on the week’s adventure with just one short report.
We invite you to read what others have shared with the world on Social Media — the good, the bad and even the ugly may make an appearance, but we’re not timid. We’ll keep it factual, ethical and crystal clear.
We rented a car from them for a month, it was not brand new but then it didn’t stand out, didn’t get broken into, we didn’t worry about having to take it through a stream or two or down and up bumpy mountain roads.
I wouldn’t rent from anyone else.
This last trip, Luis & Mauricio went out of their way to help us. The airport was closed due to the volcano erupting. Mauricio drove me to the airport to check the status of our flights. Luis stayed at your office with my wife, daughter, and 2 friends who were on their first visit to Costa Rica. Mauricio dropped me off so I could run inside while he waited outside. He waited patiently for at least 20 minutes. I came out and told him everything was cancelled and we were gonna need to find 2 rooms. He let me know he knew of 2 hotels that were very nice & not as expensive as the hotels right across the street. Within 10 minutes of us arriving back at the office, he had us booked at the beautiful Riviera in Belen. He then drove us almost there with our luggage & made sure we were satisfied.
THIS is the reason I will always rent from Vamos & recommend to everyone I know to do the same! Keep up the great work & be glad you have such good employees working for you. They made us feel like family! I can't thank them enough for all their help. I look forward to see you all again!
Mauricio went above and beyond when we returned the car - letting us store some luggage in the office so we could go eat nearby and even offering to drive us to the restaurant. Will definitely use them again when I come back to Costa Rica!
We originally rented an SUV for 2 weeks. The day that we picked up the SUV I happened to go on the Vamos site again and saw that the SUV was now listed at a lower price. I inquired at Vamos about this and was informed that the day my rental contract began that was the prices, but the price changed 2 days later due to the season price changes. To my surprise they quickly offered to give me the lesser price for the entire 2 weeks! This gave me a sense of trust in Vamos.
It turned out that we needed to rent the SUV for 2 additional weeks. No problem, still at the lower rate. Up a little more went my trust level.
The day we were to fly out of CR, our flight was leaving at 5:30am before Vamos opened and we couldn't return the SUV the night before because the place we were staying was fairly far away from the airport. The agent we had been working with all along, Tiziana, told us we could leave it in the airport parking lot in a particular section.
Now this took a big leap of faith for me. Leave the car without an agent verifying that there was no damage and that we left it with a full tank of gas? Also they had that blank charge slip that they all have you leave as a security guarantee. They could really take advantage of me and I wouldn't have much leverage living in the U.S. Their word against mine.
When I got the invoice in my e-mail my heart sunk. There it was, they charged me for the insurance that I had declined. No small charge for a month. $358. I contacted Tiziana and she got right on it, checking it out. Within a short time she wrote back admitting that they had made a mistake and would credit me back the amount. There was some problems in their office and it took 2 weeks, but they DID refund me the entire amount.
VAMOS is proof that not all car rental businesses in CR are untrustworthy. If you're looking for fair prices and a honest place to rent a vehicle, give Tiziana a call. You won't be sorry. Tell her Linda highly recommended her and VAMOS.
Thank you Anibal and team at the Liberia office for looking after us once again. Well...can't wait for our next trip down!!!