Vamos Logo

More Smiles,
Less Hassles
No Hidden Fees!

Call Toll-Free CA & USA

1-800-601-8806

Costa Rica Direct: +506-4000-0557

 
Happy Vamos Team Members
Vamos Green Backdrop

 

More Smiles, Free Perks
Car Rentals Made Easy

Personalized Customer Service
No Hidden Fees and Guaranteed Rates

 

Customer Reviews

10 July 2011 • Updated 16 Feb 2022

Testimonials, Feedback and Recommendations

Have you heard great things about Vamos? We bet you have, but sadly, some people haven't yet. 🙁

Vamos Rent-A-Car is highly recommended on TripAdvisor.com and other travel review websites — where there are numerous posters asking for advice on destinations, car rental insurance and the like. We've even been called the best car rental company in Costa Rica, but don't take our word for it...see for yourself how customers describe our services and value!

We invite you to read the good and the not-so-good alike. From social media to survey comments, we keep it real, honest and transparent for everyone.

Since we're all consumers, we truly appreciate all the submitted comments, concerns, and questions during the tweleve years we've been online. These experiences with Vamos have helped countless others make better, informed decisions as well as contributing to building a better rental company (and tourism industry).

We realize that our growth is directly related to our reputation and that is why we've elevated customer service to be one of our cornerstones. Standing out from the crowd is what we do — otherwise, we'd be the same as every other agency...

We're Your Island in the Sea of Franchises

If you have any questions at all, please visit our Live Chat page where our exceptional staff will be happy to assist you. You may also click the green chat box, found at the bottom right of every page — there's even a place to leave a comment if it's outside our regular business hours.

In addition, our Contact Us page has all the info you'll ever need to reach either of our two offices — including Google Map addresses/GPS coordinates, seasonal office hours, phone, and email details.

In June of 2017, we switched software. An unfortunate consequence was that we had to manually rebuild the database...so more of the older reviews will appear over time, but moving forward, it will be far easier to submit a new review online — just submit your comments using the form, located at the bottom of this page.

At the point of swapping applications, Vamos had received an overall rating of 4.795 on a 5-star scale. This was calculated from the 824 car rental reviews — submitted or posted elsewhere online. Our documented reviews go all the way back to July 2011 — if you'd care to scroll down memory lane. 😉

These three eye-catching boxes below show the last 100 reviews collected from the follow-up surveys submitted by confirmed customers. Zendesk is cool enough to provide this widget to display the anonymous data.

We try to keep it all smiles, but every once in awhile...one turns upside down. Although we strive for perfection, our team is merely human after all. We address all frowns with professionalism and honesty. We own up to our shortcomings and ideally, depart as friends. We'd love the opportunity to serve you soon — as a friend of the Vamos family!

Reviews for Vamos Rent-A-Car Agency

Vamos Rent-A-Car
Average rating: 356 reviews

We can't be more thankful to have found this rent a car during our last visit to Costa Rica.

No hidden fees, great customer service and the car was more than OK!
 
They are a local company, and you can really tell they are honest, and willing to help with whatever you need! Totally recommend them!

We’re glad you found us! And thanks to your review, hopefully more people will be able to enjoy their time in Costa Rica as you did. We’re here to help in any way we can. Hope to see you again on your subsequent visit(s) as well. ٩(^‿^)۶
 
P.S. Thanks for sharing a pix of our staff’s COVID protocols. The dividers and masks are the most visible precautions, but rest assured, we’re still at it cleaning the cars and offices on every rotation.


Thank you Alex for giving us a top rating! 【ツ】


Vamos Rent-A-Car provided my girlfriend and I great service!

We rented a little sedan for two weeks in Jan-Feb 2022 to drive all over the country. There were no hidden fees and no add-on policies that I didn't know about prior to reserving the vehicle.
 
During our trip, our battery died and we had to be jumped twice. When I called Vamos, they dispatched a mechanic immediately to our location in the mountains around Monte Verde. The mechanic replaced our battery and gave us brand new jumper cables - no questions and no charges. At the end of our trip, Vamos gave us a 10% discount due to this inconvenience.
 
I'd strongly suggest anyone looking to rent a car in Costa Rica go with Vamos. Great customer service, great price, and no lousy salesman tactics.

Firstly, thank you for your comprehensive review!
 
We are sorry that you had even the slightest delay in your travel plans, but since vehicles are machines, they do break-down no matter how much preventative maintenance we do. ヽ(ヅ)ノ
 
We're glad that you were taken care of in an efficient manner. Making a service stop in the mountains isn't like calling AAA from the side of the highway back home...it does take some time to reach you, so we appreciate your understanding.
 
It was a pleasure to serve you and your gf; we do hope that you'll return again soon. It's been said that Costa Rica offers wonderful locations for a destination wedding. ♥‿♥


Excellent service.

Super friendly and professional staff. There were absolutely no hidden fees.
 
As a neat bonus, you can ask for a (free) wifi hotspot (cell phone) with your rental.
 
Our car was in a great condition. We had Suzuki Grand Vitara, just what we needed for our trip.

Our staff certainly loves to read praise like yours!
 
Shhh on telling our secret. LOL. Even after all the years, our free perks, such as our Wazephone, seem to be a perennial favorite.
 
Please consider returning...these still plenty to see and do here...and we love seeing more pictures of our cars across the country! (。◕‿◕。)


Definitely the best car rental company in Costa Rica!

Fair prices, no hidden costs and professional support from the staff.
 
Unfortunately the air conditioning broke down of our car. After reporting this we've received a financial compensation on the total price for our trouble.
 
Make sure you make a reservation well on time, especially if you want to rent a 4x4 drive, because those are scarce.
 
Thank you and until next time! :)

Thank you for your praise. We apologize for your inconvenience.
 
We certainly await your next visit and remember to follow your own advice -- book that 4x4 early! 。^‿^。


Highly recommended for car rental.

I use Vamos regularly and always have a good experience with them.

It’s always a pleasure to hear from our regular renters! Please let us know what we can do the next time you’re in town to encourage a great experience. (b^_^)b


Decent vehicle, nice staff

[...] don't get their phone offer it only worked the first day for us.

Hello Joeylin, Thank you for taking the time to review our services. We'd like to offer our apologies that the phone did not work properly. We can't find your name in our records to reach out to you directly but we'd really like to find out more. Please contact me at alex@vamosrentacar.com to follow up with you. Thank you!


Had a pleasant experience at Vamos car rental in Liberia.

Much better than my last experience in San Jose with another company. The SUV we reserved was great. The workers met our requests. Recommend!

We're delighted to read your review, Cory. Thank you for the positive feedback!


Very kind and professional

Thank you for your five-star review, Gaby :)


My experience with Vamos couldn't of been better.

We used them for our 10 day honeymoon as we travelled to La Fortuna to Manuel Antonio and then back to SJO. They were kind, friendly and professional. I really enjoyed how transparent they were throughout the process and very thorough. If ever I come back to Costa Rica (hopefully that's soon) I will surely be using them again.

We hope that you and your wife can soon return to Costa Rica too! We’re very happy to read that we were able to provide you with a smooth end-to-end rental experience and that you appreciated our clear communication. Thanks for taking the time to leave a review, Grant.


We can't be more thankful to have found this rent a car during our last visit to Costa Rica.

No hidden fees, great customer service and the car was more than OK!
 
They are a local company, and you can really tell they are honest, and willing to help with whatever you need! Totally recommend them!

We’re glad you found us! And thanks to your review, hopefully more people will be able to enjoy their time in Costa Rica as you did. We’re here to help in any way we can. Hope to see you again on your subsequent visit(s) as well. ٩(^‿^)۶
 
P.S. Thanks for sharing a pix of our staff’s COVID protocols. The dividers and masks are the most visible precautions, but rest assured, we’re still at it cleaning the cars and offices on every rotation.


Thank you Alex for giving us a top rating! 【ツ】


Vamos Rent-A-Car provided my girlfriend and I great service!

We rented a little sedan for two weeks in Jan-Feb 2022 to drive all over the country. There were no hidden fees and no add-on policies that I didn't know about prior to reserving the vehicle.
 
During our trip, our battery died and we had to be jumped twice. When I called Vamos, they dispatched a mechanic immediately to our location in the mountains around Monte Verde. The mechanic replaced our battery and gave us brand new jumper cables - no questions and no charges. At the end of our trip, Vamos gave us a 10% discount due to this inconvenience.
 
I'd strongly suggest anyone looking to rent a car in Costa Rica go with Vamos. Great customer service, great price, and no lousy salesman tactics.

Firstly, thank you for your comprehensive review!
 
We are sorry that you had even the slightest delay in your travel plans, but since vehicles are machines, they do break-down no matter how much preventative maintenance we do. ヽ(ヅ)ノ
 
We're glad that you were taken care of in an efficient manner. Making a service stop in the mountains isn't like calling AAA from the side of the highway back home...it does take some time to reach you, so we appreciate your understanding.
 
It was a pleasure to serve you and your gf; we do hope that you'll return again soon. It's been said that Costa Rica offers wonderful locations for a destination wedding. ♥‿♥


Excellent service.

Super friendly and professional staff. There were absolutely no hidden fees.
 
As a neat bonus, you can ask for a (free) wifi hotspot (cell phone) with your rental.
 
Our car was in a great condition. We had Suzuki Grand Vitara, just what we needed for our trip.

Our staff certainly loves to read praise like yours!
 
Shhh on telling our secret. LOL. Even after all the years, our free perks, such as our Wazephone, seem to be a perennial favorite.
 
Please consider returning...these still plenty to see and do here...and we love seeing more pictures of our cars across the country! (。◕‿◕。)


Definitely the best car rental company in Costa Rica!

Fair prices, no hidden costs and professional support from the staff.
 
Unfortunately the air conditioning broke down of our car. After reporting this we've received a financial compensation on the total price for our trouble.
 
Make sure you make a reservation well on time, especially if you want to rent a 4x4 drive, because those are scarce.
 
Thank you and until next time! :)

Thank you for your praise. We apologize for your inconvenience.
 
We certainly await your next visit and remember to follow your own advice -- book that 4x4 early! 。^‿^。


Highly recommended for car rental.

I use Vamos regularly and always have a good experience with them.

It’s always a pleasure to hear from our regular renters! Please let us know what we can do the next time you’re in town to encourage a great experience. (b^_^)b


Decent vehicle, nice staff

[...] don't get their phone offer it only worked the first day for us.

Hello Joeylin, Thank you for taking the time to review our services. We'd like to offer our apologies that the phone did not work properly. We can't find your name in our records to reach out to you directly but we'd really like to find out more. Please contact me at alex@vamosrentacar.com to follow up with you. Thank you!


Had a pleasant experience at Vamos car rental in Liberia.

Much better than my last experience in San Jose with another company. The SUV we reserved was great. The workers met our requests. Recommend!

We're delighted to read your review, Cory. Thank you for the positive feedback!


Very kind and professional

Thank you for your five-star review, Gaby :)


My experience with Vamos couldn't of been better.

We used them for our 10 day honeymoon as we travelled to La Fortuna to Manuel Antonio and then back to SJO. They were kind, friendly and professional. I really enjoyed how transparent they were throughout the process and very thorough. If ever I come back to Costa Rica (hopefully that's soon) I will surely be using them again.

We hope that you and your wife can soon return to Costa Rica too! We’re very happy to read that we were able to provide you with a smooth end-to-end rental experience and that you appreciated our clear communication. Thanks for taking the time to leave a review, Grant.


Don’t stress about booking a rental car in Costa Rica and just go with Vamos instead.

Their service is top notch!!
 
I originally had a rental booked in March 2020, but needed to cancel due to border closures and the staff got back to me immediately to cancel free of charge. When I booked my car rental this time around, they didn’t have the original dates that I wanted, but helped me update my booking once it became available. Then my flight got changed by the airline and they were flexible with helping me change my booking a second time.
 
Their staff has your flight number and will be waiting for you at the airport, and same with dropping you off once your reservation ends. No need to wait for a shuttle bus.
 
The price they quote you is exactly what you pay with full transparency. TPL is always required, but you can get CDW waived with a letter from your credit card company.
 
I’ll definitely be booking with you again on my next trip!

Thank you for your detailed feedback on our services, Phyllis. We’ve been ready to adapt to the changes in our clients’ bookings due to the pandemic and we’re delighted that this flexibility worked well for you. We’re looking forward to meeting and greeting you at the airport for your next vacation!


No nonsense.

Full price quoted up front. We used our Chase Card to waive the damage insurance. There are 3 different insurances required in CR. Do your homework up front. Small office with free 6 minute shuttle ride to and from from LIR. The shuttle driver was waiting for us right after baggage claim. Leave the terminal immediately after you pick up your bags. Don't get trapped listening to trip/tour salesmen ganging up on you by the terminal exit. Older 2013 4x4 Daihatsu Terios with a few dings but everything worked and was mechanically sound. Was lent a small cooler with the vehicle. Nice touch. I will use them again next trip to Liberia.

ヾ(⌐■_■)ノ♪ Your review is music to our ears, Ralph. Thank you for your positive feedback on our transparent pricing, free perks, and “meet and greet” service from the airport. We continue to update the fleet and most of our vehicles are less than three years old although all our rental cars are meticulously maintained by the in-house mechanic team. Your advice on research and insurance options will be very useful to future renters. See you soon!


(Translated by Google) Excellent service, the best

(Original) Excelente servicio, el mejor

¡Gracias, Merci! Nos vemos pronto. 😊


We go to Costa Rica every 3 months (pre pandemic) and we always rent from Vamos.

Excellent service, communication and employees. Their fees are clearly outlined on their website and you will pay exactly what you reserve online (many companies do not and often hide their fees). The vehicles are in great shape and you will get something relatively new. We always do a 4x4 SUV and get a very nice Mitsubishi Outlander. This most recent trip in November, they even installed a surf rack for me at no extra charge! They will reach out to you prior to your trip. They have shuttle service. I have yet to find any other company who can beat their price for the quality of car you get and the service as well!
 
For my fellow U.S. folks, renting a car in Costa Rica is *very* different. I would *strongly* urge anyone to consider the optional insurance. Ticos drive very aggressively (and I've driven in LA, ATL, and I commute daily in Miami). Also, almost all attractions (waterfalls etc) and Airbnbs are up dirt and rock mountain roads. Just don't even take the chance. And if you choose not to select it, be sure to read the hold that will get placed on your credit card. This is *all* rental companies. Again, very different than the U.S. (I get no form of compensation or consideration for saying any of this) I only mention this because I see people often give poor reviews because they don't read the terms and understand the fees and credit card holds. I wouldn't even dream of renting without getting the insurance and we've been traveling there for years.
 
This is why we LOVE Vamos and will only rent from them. Seriously, they are amazing! Don't think twice, rent from them! The best!

Wow, Disco Unicorns. Thank you so much for the detailed feedback on our services based on your regular rental experience with us. Your tips for insurance and driving in Costa Rica are sure to be useful to future renters. We're so happy that you’ve become more than renters and part of our Vamos family. We’re looking forward to welcoming you back when the situation improves.


(Translated by Google) Excellent (Original) Excelente

¡Gracias, Ricardo! ¡Nos vemos pronto!


Good experience and no surprises from booking on the website through checking the car back in.

I would book with them again for sure.

Thank you for taking the time to review our services, Chris. We’re delighted that you had a smooth end-to-end experience and we’ll be happy to welcome you back in the future!


Amazingly friendly and accommodating!

Highly recommend, especially if traveling with small children!

Thank you for your recommendation, Christine. We love to welcome families to Costa Rica!


The price quotes on the web site are always accurate.

They stay in contact with you well via email. The employees are always polite and friendly. The cars are reliable and clean. There really isn't a better car rental company in Costa Rica.

Thanks for taking the time to leave us a five-star rating, Keith. We’re delighted that you were so satisfied with your car rental experience from San Jose.


I was charged an extra $400 for a 'broken tail light' that I certainly didn't break.

This is either a scam by vamos employees or someone in costa rica is randomly breaking people's tail lights for fun. I don't have evidence either way, but I think it's important that this data point exists for other potential renters.
 
I'd say get the cheapest insurance possible because you'll still be hitting your deductible regardless of what you buy.

Hello Nicholas,
 
It is disappointing when we don’t deliver 100% satisfaction to our customers. As you can see from the reviews we have received, the vast majority of our renters consider our service to be five star. We would never overcharge for damage to one of our vehicles or risk our reputation with something as underhand as deliberately causing damages. I’m sorry if your rental car was damaged without your knowledge and remained unnoticed during your rental period. Unfortunately, this falls under the renter’s responsibility although it would be covered by full insurance coverage.
 
Thank you for taking the time to review our services and draw the attention of future renters to the importance of parking in secure lots and regularly checking the vehicle’s condition.


I highly recommend Vamos.

Luis the manager is very responsive and professional. He made my trip feel safe in CR. He is extremely knowledgeable about your needs as a visitor and you will be in good hands with him and his team.
 
I recommend purchasing the full coverage for ease of mind as the roads in certain areas can be a bit hair raising and dicey in the countryside: dirt roads w potholes and windy steep roads that goes on for over an hour.
 
The car I got was an excellent 4 wheel drive and got my car dropped off at my hotel for a small fee. Just tipped David for the service. They also offer a CR mobile that is at a good rate for unlimited wifi, gps, local calls. I suggest taking up on that.
 
Just let Luis know ahead of time your queries and he can answer everything in a timely fashion. I would say this was the best service I had in CR. Thank you Luis!

We delighted that we could help you in planning your trip, Orlinda! Our representatives are always willing to answer any questions regarding car rental in Costa Rica and they love to get positive feedback on their efforts. We hope to welcome you back soon!


We’re sorry that you were not completely satisfied with our service. We are unable to find you in our system so please get in touch and let us know how we could have improved.


The Service was excellent

[...] they pick you up at the airport and the Representative Eduardo Morales help us thru the whole process very nice person, the service at the office was fast and professional I really feel like this place is nice and they make my vacation better. I definitely recommend this place if you want to rent in Costa Rica, thanks for the Service would go back again

We’re very happy to have helped contribute towards your vacation success, Gloria. Eduardo was very pleased to have been mentioned in your review of our services. We look forward to welcoming you back to Vamos (and Costa Rica) in the future!


(Translated by Google) They offer very good service, recommended.

(Original) Ofrecen muy buen servicio, recomendado.

¡Gracias, Yamileth! Estamos aquí a servirle.


The person taking care of us was very hospital and accommodating.

The car was in great shape.

Thank you for your positive feedback on your car rental vehicle and the customer service, Katharine. We’re enjoying welcoming our customers back to Costa Rica safely!


Thank you for your five-star review, Ivan!


Just perfect.

Got a compact no-frills, 4WD SUV at a price that made our trip possible. Staff were highly professional.
 
UPDATE: If I could give 10 stars I would. I had my cellphone stolen while in CR and an amazing employee at Vamos went out of his way to provide supporting information to my travel insurance company. It's hard to find good people like this.

Thanks for the five-star review, Calvin. We’re glad that our commitment to transparent, competitive pricing meant your vacation to Costa Rica was affordable. We’ll look forward to seeing you again in the future!
 
UPDATE: Although we are truly sorry that you were exposed to crime while visiting our country, we are more than happy to assist in any way possible to correct and make things right.


(Translated by Google) The best 👌🏻

(Original) Los mejores 👌🏻

¡Gracias, Kevin!


Real nice people working there.

Just remember to always get the full insurance.

We appreciate you taking the time to leave a review of your car rental experience, Mr. E. For a stress-free vacation, we recommend full insurance too so thanks for this advice to future customers. The team is always delighted to get such nice feedback on their service :)


We had a great experience with Vamos renting in June 2019 during our week long vacation.

4WD vehicles available at great prices. They were in contact in advance by email to answer questions we had. Airport pick-up and drop-off was smooth. The car itself was clean and worked great the whole trip. The smartphone option (a couple dollars a day, and it has calling capabilities and mobile data) saved us a number of times since our cell plans make using data in other countries expensive. Friendly office staff. Really nothing to complain about. We'll be back when we visit again.

We’re delighted that your end-to-end rental experience was without any hitches and that you found the smartphone so useful during your stay, Andrew. We’ll soon be back to business in a new normal and look forward to your return!


I wanted to thank you for your very helpful guide on car rentals in Costa Rica.

I think I spent more time researching car rentals than on the places to visit. We just came back from our trip and was very happy with renting from Vamos. Very professional and no hidden fees. I obtained the 'Proof of Coverage' email from my Visa credit card prior to my arrival so I could forgo paying the CDW.

We’re delighted that you had a positive experience with us, baytravel. Visitors who carry out some research into car rental before arriving are rarely surprised on arrival and know to bring a letter to waive inhouse CDW. Thank you for sharing for the benefit of future renters. We hope to see you again soon!


[...] We flew into SJO, got our Vamos sedan, and headed out to Turrialba early the next morning.

The Vamos experience was excellent, as always, but the same model we had last year, a Dzire, was on tiny little tires, practically a low-rider. Gonna try to prevent this in the future. [...]

Thank you for returning to Vamos again, mimdaisy! We’d love to make sure that you have the perfect vehicle for your itinerary if you’d like to discuss your trip with us before booking next time. We’d only recommend a sedan rental for the Central Valley and the most accessible beaches like Jaco. An SUV's higher clearance and larger tires make for easier driving in other areas, even if the 4x4 transmission isn't a requirement. We appreciate you taking the time to share comments on our service and we can’t wait to hear from you again!


We rented an SUV from Vamos on our Costa Rican vacation.

Being a salesman covering a large territory I have rented countless vehicles from just about every rent-a-car company. Vamos Rent-a-car was the best rental car experience I have ever had.
 
Every person I interacted with was extremely friendly, helpful and professional. I had significantly more interaction with Vamos than most of my rentals because I had questions and special requests before our trip and a local Tico backed into our car in a parking lot on our first day. They were exceptionally helpful and patient walking me through everything I had to do in order to meet insurance requirements and returning the damaged vehicle was simple, fast and everything was explained clearly.
 
Vamos is definitely 5 STARS!!!

Thank you for your informed and kind words, Tom. We’re sorry that you didn’t have the smoothest start to your rental but we’re very happy that we were quickly able to exchange your vehicle. Do consider Costa Rica for your next vacation! We’ll be waiting :)


Great 4wd suv to get up and down the many unpaved roads we encountered.

No unhidden charges, transparent transaction. Friendly, helpful clerk.
 
Word to the wise: rent the phone for $5/day. You will appreciate having waze and google maps, not to mention phone calling capability, when you are in the remote wilds of Costa Rica.

We’re delighted that our vehicle and the Waze phone gave you the confidence to really explore our beautiful country, Mark!


trip date: late Feb-early March 2020.

We researched many car rental companies near SJO. Decided on Vamos and glad we did.
 
Yes, it's expensive to rent a car in Costa Rica, because you must, at a minimum, buy the national liability insurance. Suggest everyone read up on auto insurance in Costa Rica, as well as what's required if you have an accident. Do this before you rent the car.
 
We also rented the Vamos cell phone along with the car. You can use the phone for local calls, but most importantly, the phone acts as your navigation. Waze worked well for us.
 
I recommend renting from Vamos. They don't play games, the car rental process went as expected with them with no surprises, or extra charges.

We appreciate your recommendation to conduct research as our experience shows that customers who understand the insurance requirement for car rental in Costa Rica are much less likely to experience surprises on arrival. We’re happy that you appreciated our commitment to transparency and the Waze device for accurate navigation, J E. Do remember us when you're booking your next trip!


Thank you for giving us a top rating, Isabelle!


d(⌒ー ⌒) Thank you for the five stars, dv2u2!


At the last moment, we decided not to travel to Costa Rica because of the COVID-19.

We reached out to VAMOS and were told that the cancellation fee was waived. This was very much appreciated and I will be using Vamos in the future.

We look forward to welcoming many of our clients to our beautiful country once the concerns over health issues subside globally, Terence. Although the COVID-19 outbreak will hit the tourism industry in Costa Rica hard, we do not want to penalize any of our clients when they are already so disappointed at having to cancel their well-earned vacations. We’ll be waiting for your rebooking!


Everything you SHOULD get from a rental car company - a clean and trouble free vehicle, courteous staff, prompt service and most importantly, no unexpected surprise charges.

Very convenient to the Costa Rican Liberia airport.

Thank you, Bill. We couldn’t agree more with your comments! A car rental company should provide a reliable vehicle, helpful customer service, and commit to no hidden fees. We’re happy that we've checked all the boxes. ⎝(•‿•)⎠


We ordered a 4x4 SUV, but received a very old and dented Daihatsu ''Terrios''.

I’m my estimation our car was probably about 15 years old; it had over 125,000km on the clock. Although the tyres were in good condition and I believe that it had been recently serviced the suspension was v poor and on the bad dirt roads in Costa Rica it bounced all over the place. It was so tiny that 2 medium bags hardly fitted in the boot and there was nothing to hide the luggage so we couldn’t ever the leave the car with luggage in. The car was so under-powered that it could hardly make it up some of the steeper hills. For nearly 100 $USD / day that it cost (including full insurance), I would have hoped for a MUCH better car. The personnel were friendly but arrived late to pick us up at the airport.

As much as I would like to investigate your comments, I am unable due to the limited information in your review. Please email me at ‘alex@vamosrentacar.com’ with the name that the reservation was under as well as its number. I’ll then be able to gather more facts and if there was an error on our part, I will be the first to apologize and rectify it.
 
While I am here, allow me to address what sounds to be your three biggest concerns. (1) The rental car was, as you estimated, 15 years old. (2) Not enough trunk space and (3) Ineffective engine size.
 
(1) I can absolutely confirm that Vamos does not rent 15 year old vehicles as we have a two-year roll-over lease protocol. We still have literally a handful of older vehicles (mainly at Liberia) from our previous ownership, but even if you received one of these (due to high season availability), at most, they are four years old. Wear and tear to our vehicles is more apparent than in other countries due to unpaved roads and potholes.
 
(2 & 3) Our website has clearly marked icons showing the passenger and baggage recommendations (from the manufacturer) and the engine size for each category. Our staff will also gladly assist in the selection of the right vehicle for each client’s itinerary. That’s a part of our personalized service, but of course, we need to know your plans prior to pick up.
 
As a side note, one of the most recommended tips about traveling to Costa Rica is to *not* leave valuables in your car. Regardless if the trunk had a cover or not, this is one of the things that’s an absolute no-no.


Use Vamos.

Trustworthy, no issues with insurance waiver.

Short but sweet recommendations are our favorites! Thank you, Ronnerator ٩(^‿^)۶


[...] The best car rental agency in Costa Rica is Vamos.

Read their website and you will understand EVERYTHING about renting a car and driving in Costa Rica. [...]

Thank you for keeping it real for Reddit users, NoBSforGma. We really appreciate your kind comments about our service and website information. Do introduce yourself to us next time you’re back in the country!


Vamos is the best.

We did everything over their website and everything went smoothly in CR, even with our small ''fender bender.'' Read nmitch76 below and take it seriously...we paid for full [CDW] insurance and would never think about renting a car in CR without it.

Sorry to hear that you had a ''fender bender'' issue to deal with, Jeff, but we’re very pleased that it didn’t dampen your enthusiasm for your car rental experience. We’re looking forward to welcoming you back to Costa Rica in the future!


If you're renting a car in Costa Rica, this is the place to rent from.

The prices are more affordable than other places near the airport, and the service was excellent. I also paid exactly what I booked online and not a penny more.

We’re happy that you liked our commitment to competitive and transparent pricing, Tim. We’ll be waiting for your next reservation!


After tons of research and reading about dodgy rental agencies we decided to use Vamos.

The service was awesome. Prices were fair. $930USD for 2 weeks and that included the use of a local cell phone so we could use Waze. Highly recommend!

We find that customers who’ve carried out research know what to expect from car rental in Costa Rica and we’re pleased to have delivered, Karen! Thank you for your kind comments and we hope to see you again soon.


Thank you for your four-star review, David. If there was anything we could have done to have improved your rating, we’d love to know.


Great service they picked us up from the airport on time.

The staff was friendly and professional. The car was very clean and fully functional. Returning the car was a breeze and they brought us right back to the airport.

We’re very pleased to have been able to provide you with a smooth end-to-end car rental experience, Patrick. We’ll be waiting to assist you with your next reservation!


Very quick responses!

Our policy is to respond to every email, text or Facebook message within six working hours so thanks for the positive feedback, Cathryn.


(。◕‿◕。) Thank you, Debora!


I researched before coming to Costa Rica and I heard that a lot of the rental car agencies can add surprise charges at the end and to go with a Local company.

Vamos was very upfront about what you needed to pay and what you could bring to waive certain insurance when booking the car. The car was in great condition and we did not have any problems during our visit. We added on the Mobile Data/Hotspot phone for $5/day, which was definitely worth it. There were no surprise fees when we returned the car. Overall, we had an excellent experience with Vamos and would definitely use them next time we visit Costa Rica!

Our most satisfied customers are those who’ve done their research, Julia, as they appreciate our transparent pricing and clear information. We’re delighted that your end to end car rental experience with us convinced you to return and we’ll look forward to seeing you next time!


Easy and efficient from beginning to end.

Vamos was very responsive throughout the process. They charged me what they quoted with no hidden fees or pressure for any add-ons. We were running late for our flight and phoned ahead before we returned the car. They met us outside and had the paperwork ready for check out. This was the most pleasant rental car experience I've ever had. Thank you!

We were more than happy to step up with the vehicle return procedure so you could make your flight on time, Rossana. Thank you for taking the time to provide feedback on your rental and we're waiting for you to book your next trip!


Rented with them in January 20.

The car - Suzuki Grand Vitara 4x4, manual - was delivered to our hotel in Liberia in perfect conditions. Free second driver and ice box, 5$ a day for a cellphone with unlimited data that you can use as GPS and hotspot. No problems for a late delivery on our last day and super quick shuttle service to the airport, and no hidden costs whatsoever. Jose and Ana made the extra mile by solving an issue with my driving license (totally my fault) so to allow me to drive and not be totally screwed. There may be cheaper ones on the market, but I would 100% recommend VAMOS, as we didn't worry about anything for the whole 2 weeks of the trip. I strongly suggest getting a 4x4 even in the dry season too, as some lovely spots and paths would be inaccessible with a 2WD car. Pura vida!

Your detailed review is really helpful, Michele, so thanks for contributing your experience to Google. A 4x4 vehicle is the best choice to explore more off the beaten track locations and we’re delighted that you discovered hidden corners of the country during your travels. We were happy to help you out with your drivers license and to deliver the vehicle to your hotel -- all part of our personalized service to ensure that our customers have a smooth rental experience and can get on with enjoying their vacation. Do keep Vamos in mind when you’re planning your next trip!


[...] they are good people to deal with [...]

Glad to have the support of such a prolific TripAdvisor poster, roadadvisor! Thank you :)


Vamos car rental; highly recommend!

We rented a car from Vamos at he SJO airport and they were great. 4x4 small suv with a cell phone, 8 days, $503; price quoted was price charged. Not the cheapest, but no additional surprise charges. Staff meets you at the airport and shuttle takes you to the rental center. All the staff are very professional and extremely helpful. Phone worked great.

Thank you for the comprehensive review, Lwethl. We’re pleased that you appreciated our commitment to transparent pricing and customer service. d(⌒-⌒) Recommendations from satisfied customers like yourself make all the difference to our business. Do bear us in mind when you are planning your next trip!


Vamos was great!

Thank you, SHC3535. We hope to see you again soon!


Your rental amount is laughably low.

Go to one of the REPUTABLE rental car agencies in Costa Rica such as Vamos or budget.co.cr or adobecar.com and compare. [...]

We appreciate your recommendation as one of Costa Rica’s reputable car rental agencies, NoBSforGma.


Nous tenons à féliciter la société Vamos rent a car pour la qualité de son accueil, qu'il soit téléphonique ou physique, mais aussi pour la qualité de ses échanges par mail lors de la réservation.

La prise en charge des clients est impeccable et avec le sourire. Merci également pour votre réactivité à répondre à nos besoins (petit problème de fusible défaillant sur la prise de l'allume-cigares servant à charger les téléphones). Nous avons apprécié le geste commercial effectué pour compenser ce désagrément. La fourniture d'un téléphone est également hyper pratique pour circuler et pouvoir utiliser Waze. Encore un très grand merci à toute l'équipe !
 
Translation: We would like to congratulate Vamos Rent A Car for the quality of its reception, whether it is by phone or physical, but also for the quality of its exchanges by email during the booking process. The customer care is impeccable, and with a smile. Thank you also for your reactivity to meet our needs (small problem of faulty fuse on the cigarette lighter socket used to charge the phones). We appreciated the commercial gesture made to compensate for this inconvenience. The supply of a phone is also very handy to move around and to use Waze. Once again, a very big thank you to the whole team !

[...] I am delighted to read that you were satisfied with our customer service and that you appreciated the commercial gesture regarding the fuse problem. I will pass the word on to our team, who will also be very happy to read your comments. [...]


Very prompt response time

We aim to respond to emails within six working hours so we're pleased that our communication with you has been timely. Thank you again for choosing Vamos.


Vamos, a very reputable company by all accounts [...]

Thank you, JSH99. We are fortunate that so many of our satisfied customers share their experiences on online forums and social media!


Vamos was a fantastic rental car company!

They were friendly, responsive, helpful, and very easy to work with. I fully recommend them!

We’re very happy to read your enthusiastic review. Customer satisfaction is vital to our business, so thanks for the recognition Burk!


Just returned from 12 days in Costa Rica, SJO to Arenal area to Manuel Antonio and back to SJO.

Rented from Vamos, extremely satisfied with their price, clarity, service, and support. They are clear about pricing and insurance requirements. We took advantage of their $5/day cell phone rental that included WAZE (GREAT!), unlimited incoming international calls (our son had an emergency and reached us that way), and hot spot, which we used in remote areas. They answered every question and were very responsive. We'll use them again.

Sorry to hear that your son had an emergency in the middle of your trip, Patti, but we’re delighted that the phone rental allowed you to stay in touch. Thank you for all your feedback on your end-to-end rental experience and we’ll be waiting when you next return! (ᵔᴥᵔ)


Thank you so much for your wonderful customer service from start to finish for our recent trip to Costa Rica.

We ended up getting a flat tire on the morning of our last day - just before leaving for the airport. My husband changed the tire, we drove to drop off the car, and you didn't charge us anything extra after checking the tire out. Thank you very much!
 
I will definitely rent with Vamos again and have already posted on tripadvisor about how wonderful y’all were. Thank you again!

Thank you for taking the time to provide feedback on your rental experience with us. I'm sorry to hear that you had to deal with a flat tire on your last morning -- the roads here cause a fair bit of wear and tear! However, I'm delighted that you were on time for your flight and our customer service was to your satisfaction. Do think of us when you're planning your next trip. We love to welcome you back!


Thank you for the five-star rating, Bob!


First off I want to thank you for a great rental car experience when we visited Costa Rica in late January and early February.

We really enjoyed the 2 SUVs we rented and everything went smoothly and met expectations. All the Vamos people we met were helpful and great to work with. [...] I told her about our great experience with Vamos and that she should rent from you because we had such a good experience and appreciated the personal touch of Vamos. [...]

Thank you for your kind message and words. We're very glad you had an enjoyable car rental experience with us.


Service was easy and wonderful customer service.

Car is beautiful. We are grateful. 10/10

Thank you for taking the time to complete our satisfaction survey, and for providing feedback. I'm delighted that you rate us so highly and that our customer service and vehicle are to your liking. Do have a wonderful vacation and if you have any further feedback on your return, I'm all ears.


Honest just make sure you read everything and take pictures of your car

We appreciate you taking the time to review our services, Michael. If there was anything that we could have changed about your rental experience to have been awarded the full five stars, we’d love to know.


[...] I chose Vamos based on information here. [...]

Research is key to avoiding surprises, Rosie. We thoroughly recommend that all our clients read up on car rental in Costa Rica and we’re delighted that you found us!


Thank you for your five-star rating and for sharing a photo to Google too, Kyle.


Thank you for taking the time to rate our services, Marie. If there was anything we could have done to have improved your rental experience, we’d love to know!


[...] I have used Vamos Car Rental the last two trips and been very happy with them.

Their online reviews are outstanding. [...] Their staff is extremely friendly and professional. [...]

We love to fit in with our clients’ travel plans wherever we can so we’re pleased that delivering to your rental home was helpful. Thank you for being such a loyal customer, Steven. We can’t wait to see you next time!


Thanks, Sally! We love to get five stars from our customers :)


We’re so happy that you rated us as a five star rental experience, Kai!


Thank you so much for the five-star rating, Gabby!


Thanks for an excellent rental, Vamos Rent-A-Car!

We rented a 4x4 in San Jose for our time in and around La Fortuna. The Daihatsu 4x4 was in great condition, good tires, cold AC, just what we needed for exploring and feeling safe. The car arrived timely at our hotel, that was an excellent upgrade! There were no surprises, no haggle about our declining their available CDW (make sure to get a coverage letter in advance from your credit card company to present at rental). We felt the price was quite fair, and at the end, when we returned the car, Vamos quickly got us to the airport for our flight home. Thanks Vamos Rent-A-Car!

We really appreciate you taking the time to provide feedback on your rental, David. Our delivery service is a great way to begin your vacation after landing late at night so we’re pleased that this worked well for you. Your advice regarding the letter from your credit card provider is very useful for our future clients and we’re glad that our commitment to no hard sell was to your liking. Please consider us for your next trip! ٩(^‿^)۶


Our experience with Vamos was very good.

The 4x4 we hired was in good condition and was perfect for what we needed. The prices are fair and the service is excellent. We had an issue when we hit a prop shaft that fell off the back of a lorry in front of us. It burst two tires. A big thank you to Carlos who was absolutely superb in helping us get recovered and speaking on the phone to the recovery driver and the tire place. We were back on the road in two hours. Taking out the extra insurance cover even meant I was refunded for the cost of the tires and fit. I would 100% recommend and trust these guys.

Wow! We’re so happy that we could assist you in dealing with this unforeseen event and that it didn’t stop you from enjoying your vacation, Jason. (b^_^)b We’d 100% love to welcome you back!


This company was the most reasonable price, and provided an excellent service!

Very informative, and we could not have asked for better! Highly recommend!

We’re delighted that our competitive pricing and helpful customer service were to your liking, Cheri. 。^‿^。 We’ll be looking forward to seeing you again!


Best rental car experience.

No hidden fees. Really nice group of honest workers and our car was in great shape! We really recommend getting the mobile hotspot!!!

Thanks for the thumbs up, Madeline! d(⌒-⌒) We’re delighted that you appreciated our commitment to transparent pricing and counter staff who don’t hardsell. Hope you will keep us in mind for your next trip!


Thank you for the five-star rating, Ik!


Excellent choice for travelers coming to CR.

My car had some wear (dents and scratches) which is the way I like it. Company reps were fantastic. Knowledgeable, quick, and friendly. Great experience and highly recommend.

Thank you, JB. As you've experienced, Costa Rica's roads are very harsh on vehicles. Our newly-leased cars do get 'dinged up', but like yourself, many actually prefer the 'look'. Our team really appreciates positive feedback like yours! We hope that you’ll keep us in mind for your next trip.


Great experience! Excellent service.

Thanks for the nice review, Mursalin and for adding a photo to our page. We’ll be here waiting for you when you’re ready to return to Costa Rica.


Friendly, quick service!

Your kind words about our customer service are greatly appreciated, Celine! We’re counting on seeing you next time ٩(^‿^)۶


We just came back from CR and rented a 4x2 from Vamos.

Looking back, I really wish we had gotten the 4x4, which was only $50 more.
 
Waze often recalculated in the mountains and took me the wrong way on our next to last day, about 18km through Quetzal National Park, which had very rough roads and I got a flat tire. A kind Tico helped me change it but it was a pain.
 
4x4's also have more power. Our 4x2 struggled going up the very steep roads we often found ourselves on in Arenal and Copey de Dota and in the Copey valley.
 
If we ever go back, I am definitely renting a 4x4.

Sorry to hear that Waze let you down, Olga. It is usually very reliable but like any technology, it has its moments and we would urge customers to allow common sense to override the app. If our team is asked for advice on the type of vehicle to rent, then they are more than happy to suggest the appropriate car to suit group size and itinerary. We hope that we can assist you in being fully prepared for your next visit!


We've rented from both Vamos locations now and have had excellent service at both.

The 4WD car was a real workhorse on our trip to Nicoya and the Pacific coast.

We love to welcome back our loyal customers at either of our locations, Glenn! We’ll make sure we have another workhorse lined up for your next trip.【ツ】


I will admit I was hesitant to go with any other rental car company outside of those that I use for business travel in the States.

However it’s Vamos website that really drew me into and ultimately using them for our 6 day car rental in Costa Rica. Their website is very thorough and some of the points they touched on about the hidden fees and other companies leaving off the country mandated liability insurance, well I was seeing this when getting quote with their competitors and those rental car companies that I normally would use.
 
I also like their offerings of a phone to use to call anywhere within Costa Rica for a mere $5 dollars a day. With this phone I could call any Costa Rica phone number while I was in the country, which we did to contact excursions and restaurant reservations. At this same time this phone acted as a hotspot in which we can connect our phones too in order to use Wi-Fi calling to call back home to the U.S. for free and make use of our apps at will. Other competitors I found was charging $10-$15 dollars a day for the same service.
 
The SUV we had was only 2-years old and drove great, it was a automatic but had the ability to manually shift which came in handy with the steep roads around Arenal. I arranged a drop off of the vehicle in Jaco which went very smooth, they were on-time, and had everything in order to just quickly get some additional information from me and 10 mins later the vehicle was mine. The pick-up however did not go as smooth in Tamarindo as I had arrange a 9am pick-up, but it was just about 10:30am before they arrived. I’m pretty sure they forgot about the pick-up when I called to remind them at 9:15am. However when they arrived, again they had everything in order and the final paperwork was signed off on within 5 min of their arrival. Luckily on that pick-up day our excursion/adventure time wasn’t until noon that day, so we had some time to allow for such a delay. However just something to keep in mind if your renting and arrange a pick-up, that you may not want to set your excursion time to close to your rental car pick-up, just in case you have the same issue we did. Don’t get me wrong, mistakes happen and I get that. So we weren’t upset that they were late as we continued to hang out in the hotel pool until we received the phone call that they were on location.
 
I would definitely rent from Vamos again despite the blunder in the pick-up time as I liked what they had to offer as far as vehicles and amenities, they were completely professional and did not try to upsell me, plus their website was just packed with information like no other rental car company that I’ve seen before. They provided everything about road conditions, scams by crooks to look out for, to in-depth but simple to understand car insurance information.
 
Last quick note to make, I ended up taking the basic insurance coverage as it was only like $7-8 dollars on top of the mandatory liability insurance coverage. I felt that even though my high-end credit card covers 100% of a car rental as it’s considered “primary” rental car coverage, I still opt’d to go with the $750 max deductible insurance coverage (Basic CDW), cause really what is another $48 bucks for 6-days in the long run to have this great “piece of mind” coverage in a foreign country. Personally I thought it was a steal and a heck of a deal. Thank you Vamos for a Great experience !!!!!

Thank you for your very detailed review of our car rental services which will be so useful for other renters considering a reservation with a local company rather than big name brand. Please allow me to apologize that my coworkers dropped the ball with your Tamarindo pick up and I’m happy that this hiccup did not interfere with your plans for the day. Our teams are trained to provide advice on coverage options as it is so important for people to understand that they are responsible to pay for any damages and then claim for reimbursement through their credit card provider if they decline inhouse options. Many of our clients, like you did, prefer to take CDW from us for peace of mind. We really appreciate your positive feedback on our website, competitive pricing and cellphone rental and look forward to welcoming you back to Costa Rica in the future.


Staff was very friendly and was waiting for us at the airport even though we were delayed due to long lines at customs.

No surprise charges and the final bill was to the penny of what we were quoted (This is the only rental car company I've ever had that happen with). Vehicle was clean and in great condition.

We’re delighted that we could meet and greet to transport you to our office, Tyler. Our commitment to transparent pricing is for real so thanks for drawing attention to it. Do remember Vamos when you're booking your next car rental (hopefully in Costa Rica)!


I will admit I was hesitant to go with any other rental car company outside of those that I use for business travel in the States.

However it’s Vamos website that really drew me into and ultimately using them for our 6 day car rental in Costa Rica. Their website is very thorough and some of the points they touched on about the hidden fees and other companies leaving off the country mandated liability insurance, well I was seeing this when getting quote with their competitors and those rental car companies that I normally would use.
 
I also like their offerings of a phone to use to call anywhere within Costa Rica for a mere $5 dollars a day. With this phone I could call any Costa Rica phone number while I was in the country, which we did to contact excursions and restaurant reservations. At this same time this phone acted as a hotspot in which we can connect our phones too in order to use Wi-Fi calling to call back home to the U.S. for free and make use of our apps at will. Other competitors I found was charging $10-$15 dollars a day for the same service.
 
The SUV we had was only 2-years old and drove great, it was a automatic but had the ability to manually shift which came in handy with the steep roads around Arenal. I arranged a drop off of the vehicle in Jaco which went very smooth, they were on-time, and had everything in order to just quickly get some additional information from me and 10 mins later the vehicle was mine. The pick-up however did not go as smooth in Tamarindo as I had arrange a 9am pick-up, but it was just about 10:30am before they arrived. I’m pretty sure they forgot about the pick-up when I called to remind them at 9:15am. However when they arrived, again they had everything in order and the final paperwork was signed off on within 5 min of their arrival. Luckily on that pick-up day our excursion/adventure time wasn’t until noon that day, so we had some time to allow for such a delay. However just something to keep in mind if your renting and arrange a pick-up, that you may not want to set your excursion time to close to your rental car pick-up, just in case you have the same issue we did. Don’t get me wrong, mistakes happen and I get that. So we weren’t upset that they were late as we continued to hang out in the hotel pool until we received the phone call that they were on location.
 
I would definitely rent from Vamos again despite the blunder in the pick-up time as I liked what they had to offer as far as vehicles and amenities, they were completely professional and did not try to upsell me, plus their website was just packed with information like no other rental car company that I’ve seen before. They provided everything about road conditions, scams by crooks to look out for, to in-depth but simple to understand car insurance information.
 
Last quick note to make, I ended up taking the basic insurance coverage as it was only like $7-8 dollars on top of the mandatory liability insurance coverage. I felt that even though my high-end credit card covers 100% of a car rental as it’s considered “primary” rental car coverage, I still opt’d to go with the $750 max deductible insurance coverage (Basic CDW), cause really what is another $48 bucks for 6-days in the long run to have this great “piece of mind” coverage in a foreign country. Personally I thought it was a steal and a heck of a deal. Thank you Vamos for a Great experience !!!!!

Thank you for your very detailed review of our car rental services which will be so useful for other renters considering a reservation with a local company rather than big name brand. Please allow me to apologize that my coworkers dropped the ball with your Tamarindo pick up and I’m happy that this hiccup did not interfere with your plans for the day. Our teams are trained to provide advice on coverage options as it is so important for people to understand that they are responsible to pay for any damages and then claim for reimbursement through their credit card provider if they decline inhouse options. Many of our clients, like you did, prefer to take CDW from us for peace of mind. We really appreciate your positive feedback on our website, competitive pricing and cellphone rental and look forward to welcoming you back to Costa Rica in the future.


I will admit I was hesitant to go with any other rental car company outside of those that I use for business travel in the States.

However it’s Vamos website that really drew me into and ultimately using them for our 6 day car rental in Costa Rica. Their website is very thorough and some of the points they touched on about the hidden fees and other companies leaving off the country mandated liability insurance, well I was seeing this when getting quote with their competitors and those rental car companies that I normally would use.
 
I also like their offerings of a phone to use to call anywhere within Costa Rica for a mere $5 dollars a day. With this phone I could call any Costa Rica phone number while I was in the country, which we did to contact excursions and restaurant reservations. At this same time this phone acted as a hotspot in which we can connect our phones too in order to use Wi-Fi calling to call back home to the U.S. for free and make use of our apps at will. Other competitors I found was charging $10-$15 dollars a day for the same service.
 
The SUV we had was only 2-years old and drove great, it was a automatic but had the ability to manually shift which came in handy with the steep roads around Arenal. I arranged a drop off of the vehicle in Jaco which went very smooth, they were on-time, and had everything in order to just quickly get some additional information from me and 10 mins later the vehicle was mine. The pick-up however did not go as smooth in Tamarindo as I had arrange a 9am pick-up, but it was just about 10:30am before they arrived. I’m pretty sure they forgot about the pick-up when I called to remind them at 9:15am. However when they arrived, again they had everything in order and the final paperwork was signed off on within 5 min of their arrival. Luckily on that pick-up day our excursion/adventure time wasn’t until noon that day, so we had some time to allow for such a delay. However just something to keep in mind if your renting and arrange a pick-up, that you may not want to set your excursion time to close to your rental car pick-up, just in case you have the same issue we did. Don’t get me wrong, mistakes happen and I get that. So we weren’t upset that they were late as we continued to hang out in the hotel pool until we received the phone call that they were on location.
 
I would definitely rent from Vamos again despite the blunder in the pick-up time as I liked what they had to offer as far as vehicles and amenities, they were completely professional and did not try to upsell me, plus their website was just packed with information like no other rental car company that I’ve seen before. They provided everything about road conditions, scams by crooks to look out for, to in-depth but simple to understand car insurance information.
 
Last quick note to make, I ended up taking the basic insurance coverage as it was only like $7-8 dollars on top of the mandatory liability insurance coverage. I felt that even though my high-end credit card covers 100% of a car rental as it’s considered “primary” rental car coverage, I still opt’d to go with the $750 max deductible insurance coverage (Basic CDW), cause really what is another $48 bucks for 6-days in the long run to have this great “piece of mind” coverage in a foreign country. Personally I thought it was a steal and a heck of a deal. Thank you Vamos for a Great experience !!!!!

Thank you for your very detailed review of our car rental services which will be so useful for other renters considering a reservation with a local company rather than big name brand. Please allow me to apologize that my coworkers dropped the ball with your Tamarindo pick up and I’m happy that this hiccup did not interfere with your plans for the day. Our teams are trained to provide advice on coverage options as it is so important for people to understand that they are responsible to pay for any damages and then claim for reimbursement through their credit card provider if they decline inhouse options. Many of our clients, like you did, prefer to take CDW from us for peace of mind. We really appreciate your positive feedback on our website, competitive pricing and cellphone rental and look forward to welcoming you back to Costa Rica in the future.


Staff was very friendly and was waiting for us at the airport even though we were delayed due to long lines at customs.

No surprise charges and the final bill was to the penny of what we were quoted (This is the only rental car company I've ever had that happen with). Vehicle was clean and in great condition.

We’re delighted that we could meet and greet to transport you to our office, Jennifer. Our commitment to transparent pricing is for real, so thanks for drawing attention to it. Do remember Vamos when you're booking your next car rental (hopefully in Costa Rica)!


I've used Vamos 3 times now, and I've never been disappointed or had any problems.

If only you had an office in Uvita!

Welcome back, Diana. We’re always happy to greet old friends. If we reopen in Dominical, we’ll let you know!


Excellent support from David!

Thank you for taking the time to complete our satisfaction survey, and for providing feedback. David is a valued member of our team and will be delighted that he was mentioned by name. We hope you'll be in touch for your next vacation to Costa Rica!


We rented from Vamos this past summer.

It wasn’t stressful at all. They looked the car over with a fine tooth comb when picking it up, walking around the car with me, noting any imperfections in their documents. They did the same when we returned it, but even more so. I thought for sure they might find some reason to tack on a fee, but I was wrong. You can also rent a cell phone from them. It was only like $5/day with unlimited data and calling within the country; it’s quite the deal. [...] You’ll be very happy with Vamos. I would rent from them again without hesitation.

Your detailed review will be a huge help to future travelers, projectx. We like to thoroughly inspect the vehicle with our customers prior to rental so there can be no confusion if damage occurs during the rental period. We’ll be here waiting for you next time!


Used Vamos twice in CR for car rental without incident.

That’s how car rental should be! Thank you, Loyd【ツ】


Based on reviews on travel forums, we made a reservation with Vamos Rent-A-Car.

The thing that convinced me is that this company displays all the insurance fees and deposits online when you reserve the car so that there are no surprises. You can easily choose the required insurance and then select that you’ll use your credit card or travel insurance for the additional insurance. The site tells you exactly what your deposit will be. No surprises.

We look forward to providing you with an outstanding end-to-end rental experience, Nancy. See you in March!


Your five stars are much appreciated! ٩(^‿^)۶


Thank you for your five-star rating, Ken. We’re looking forward to your arrival!


Happy to see that your car rental experience was five star, Adi!


Great service and honest people

Thanks, Phyllis. Your words mean a lot to us.


This is our third or fourth time renting with Vamos and we always love renting with them when visiting Costa Rica.

The cars are always extremely clean, reliable, and not overpriced like the US chains. The additional options such as a cell phone is always in good condition and also affordable. Imer who helped us initially book the rental was extremely helpful as was all of the staff at the San Jose office. If only more rental companies had the honestly, communication, and reliability as Vamos. We wish they had offices in the U.S. and will continue to rent from them when we return to Costa Rica.

Wow, Alex. Reviews like yours make our whole team smile as we love it when loyal customers become part of the Vamos family. (。◕‿◕。) Although we have no U.S. expansion plans, we’ll be eagerly waiting to greet you for your next rental.


.חברה מצויינת, אפשר לסמוך עליהם

.הם מהבודדים שלא ירמו אתכם
 
.מפרטים מראש בדיוק כמה תצטרכו לשלם בלי אותיות קטנות
 
.היה לנו אחלה SUV חדש
 
Translation by Google: Great company, you can count on them. They are the loners who will not deceive you. Precise specifications exactly how much you will need to pay without lowercase letters. We had a new SUV.

We’re delighted that our commitment to transparent pricing and vehicle quality were to your liking, Noam. Please think of us when planning your next vacay.


The price was competitive, the car was clean and decent, airport shuttle was waiting for us when we arrived.

We are happy to meet and greet customers from the airport, Reinhard, so they have a smooth start to their Costa Rican trip. Thank you for your positive comments on our pricing and your rental vehicle. Do get in touch when you’re planning your next visit!


I have travelled across the world from the UK and hired cars from loads of countries in Europe, Malaysia, Singapore, Thailand, America, Canada, Barbados and many others.

Vamos in Costa Rica is up there with the best. We knew it would be difficulty owing to the challenges of the roads and the fact we needed a 7 seater with 4 x 4.
 
Right from the off, communication was great, the car was great, the communications through the 3 week trip was great and the return was great, No issues.
 
We saw 4 very bad accidents in CR, definitely deaths in these cars and that is down to bad driving. I experienced the toughest driving conditions ever driving back to SanJose from Limon through a national park after a 4 hour delay in pitch black with fog, no road markings and crazy idiots trying to overtake at crazy speeds. I am a competent UK police driver with substantial additional training but even for me this was a challenge. Vamos was great. I took basic insurance and added extra from the UK to cover the excess. Luckily it wasn't needed.
 
Driving in CR is crazy from bikes with no lights in pitch black to truck drivers with no risk assessment processes. It's no wonder car hire companies charge more. We avoided a few crashes just by polite and moving over.
 
Anyway Vamos was great from start to finish and I would recommend them every time. DO NOT TRY TO DO THIS ON THE CHEAP. I paid $2350 for A 7 seater 4 x 4 (£1720) for 3 weeks and it was worth it. Depending where you are going is whether you need a 4 x 4. We went to Monteverde, Arenal, San Jose, Limon, Manxanillo, San Jose, Manuel Antonio, Uvita and back to San Jose and needed a 4x4. If we didnt have the 4x4 we would be screwed.
 
VAMOS was exceptional from start to finish and I absolutely recommend them.

Thank you for taking the time to write such a detailed review of your rental experience with so many useful tips for future drivers, nmitch. As an experienced traveler and highly-trained driver, your insights are particularly valuable. We’re glad to see that your end-to-end experience with Vamos was positive and that you’d recommend us to others. We hope that you’ll be in touch when you are planning your next trip!


Initial service was outstanding.

This place is right across from the airport. Something to keep in mind when choosing a place to stay.

Thank you, Sterling. We’re delighted that you found our service and location to your liking. We’ll be here waiting for you. d(⌒ー ⌒)


Decent price with no hidden charges.

Vehicle was in good shape and made it up all the hills. Ice chest and additional driver were included. I will definitely use them again when I return to Costa Rica.

Your review is ヾ(⌐■_■)ノ♪ Myron. We’re happy that you appreciated our free additional services, competitive pricing and commitment to transparent quotes. We await your next arrival.


We had a very positive experience with this company.

I felt like they were genuinely interested in making the car rental experience easy and convenient. There were no hidden surprises. Everything was done right.

We do want all our customers to have a smooth end-to-end car rental experience, Kelly and we’re very happy to have delivered. Please think of us when planning your next vacay.


Good prices, good service and the vehicle is good enough.

Quick shuttle service to airport. Second driver and ice chest at no extra cost. No hidden expenses. Vehicle provided was clean, in excellent mechanical condition and made it up all the hills.

Your review is ヾ(⌐■_■)ノ♪ Myron. We’re happy that you appreciated our free additional services, competitive pricing and commitment to transparent quotes. We hope to see you again soon!


Great service.

Everything was perfect.

Oh wow! Thank you so much for your short but ever so sweet review, George ♥‿♥


Best car rental experience I've had.

So honest and trustworthy. They took extra time to explain all the details and made sure we were comfortable with our choices. The vehicle was in excellent condition and we never had to worry about it. Highly recommend using Vamos and they will be my go to car rental service now.

We are (•‿•) that you have rated our services so highly, Jacqueline. Your recommendation to others is the best type of publicity we could ask for! We’ll be delighted to welcome you back as one of our loyal customers!


Everyone at Vamos was so helpful.

Our flight was delayed and they were waiting for us at the airport way beyond our expected arrival time. Yes, renting a car in CR is expensive but Vamos is clear on all charges, no surprises and the best thing we did is rent the android cell phone for directions - very, very valuable! They were all kind and courteous and I would definitely rent from them again, no question.

We always ask for our clients’ flight information so we can track arrivals and ensure that we meet and greet our customers at the airport even if they are delayed. Your review on our transparent pricing, phone rental and customer service is music to our ears. ヾ(⌐■_■)ノ♪ We hope to see you soon!


Friendly, courteous, professional!

No hustle, just the facts.

Thank you for the nice review, Irad. We’re so happy that you had a smooth rental experience with us. See you next time!


This place might be great but if you walk in and want to reserve for the next day they say everything is reserved.

You have to book in advance.

You’re so right, Peter! During high season, our fleet is usually fully booked so we advise booking a few months in advance; ditto with accommodations. We hope we will get the opportunity to serve you next time ( '‿' )


Vamos is one of the best car rental agencies I have dealt with Globally.

They are transparent and they waited for me at the airport late at night even thought my flight got delayed. They gave me useful tips and guidance upon my arrival and I felt safe dealing with them. We also took advantage of their cell phone rental plan which is very helpful and they gave us cooler for free.
 
I would recommend their agency to any traveler and I would definitely use their service again. I would give them more than 5 stars if I could! Thank you so much for making our trip to your country unforgettable! Mucho Gracias!

We’re delighted that we were able to adapt to your changing travel itinerary and that your end-to-end rental experience is worthy of more than five stars! Thank you for taking the time to write such a detailed review, Mohamed. See you next time for another unforgettable trip!


Great service.

Thank you, frenkibox1. We’ll see you next time! (b^_^)b


Our Vamos Rent-A-Car experience was amazing.

Alex Villalobos and Miguel Morales were very pleasant and knowledgeable. Renting a car in a different country can be scary, but these gentlemen made it an incredible experience. Thank you! We will definitely return when back in Costa Rica again.

Thank you for the wow review, Shelley. We’re always delighted to welcome new visitors to our beautiful country and to provide a smooth car rental experience. See you next time!


We absolutely LOVED Vamos!!

This was our first visit to CR and we were a little bit nervous. They picked us up from the airport in San Jose and treated us like VIP from pick up to drop off. Very professional team, excellent customer service.
 
The car was good and the price was the same as quote online. We rented the mobile device with internet/hotspot. (THIS IS A MUST).
 
We will only use VAMOS from now on when visiting CR. Thank you guys for the excellent service and professionalism. They even beat National on price and service (we are long time National platinum clients). GO VAMOS!!

We absolutely love your review, Nayse. ♥‿♥ It is always an honor to welcome guests to our beautiful country for the first time and we’ll be delighted to see you back here soon!


We rented a car with Vamos when we went to Costa Rica for our 10th anniversary.

We are planning a trip back with our kids and we absolutely plan to rent with Vamos again. I don't think there is a higher compliment than becoming a repeat customer! They made the whole process so easy. Highly recommend!

You’re right, Anita, there is no higher compliment than being a repeat customer! Thank you so much for trusting us to provide your rental vehicle for a trip with your children. We’ll be waiting for you to get in touch as soon as things get back to normal. (ᵔᴥᵔ)


Excellent customer service.

They promptly picked us up from SJO airport. Prices were as advertised, there were no hidden costs. The additional cellphone at $5/day with unlimited internet was worth every penny.
 
We dropped off our car the day before our return flight, they even dropped us off back at our hotel. Highly recommend.

Thank you so much for your kind words, Shalini. d(⌒ー⌒) We’re so pleased that the cell phone came in handy and that you appreciated our customer service and commitment to transparent pricing. We hope to see you again soon!


They were great!

Super easy to deal with, affordable. We had a great car and a great experience.

We really appreciate your feedback, Chass! (b^_^)b We're happy that you had such a positive car rental experience and we’ll see you soon!


Vamos is a fantastic option for rental in Costa Rica!

The pricing is extremely transparent unlike some other international rental agencies, which is very nice. They offer a no charge cooler and a cheap CR cell phone with data which also helps IMMENSELY.
 
On top of the car being in good shape, Allen Vega was very, very helpful communicating with us by email promptly when our flight arrived late to San Jose and we had to move the car pick-up back a day.
 
On return, Eduardo Morales was so incredibly friendly and helpful storing our bags in the Vamos office after we dropped off the car. It let us go to the next door Denny's and kill some time before we got a free ride to the airport from Eduardo.
 
Absolutely would rent from Vamos again, it was a great experience.

Thank you for the detailed feedback on your rental experience with Vamos, Graham. We’re delighted that our staff members were able to provide clear communication and help to accommodate your travel arrangements. We hope to see you soon!


Super friendly

We appreciate the high rating for our services, Isaac.


Wonderful customer service, very professional!

We’re delighted that our customer service was to your satisfaction, Amy. See you soon!


I've rented from Vamos for two years in a row.

The first year was great and I rented two cars (under two different names). The vehicles were small, but that was expected. No complaints and the service was excellent. TLDR; Ask for the car remote or go elsewhere! Check to make sure that there is an alternative means to unlock the car!
 
However, this year, I upgraded and rented a Toyota Fortuner (4Runner) The problem was that this car only had one keyhole which to the regular user of a car would indicate that it is meant to be operated in conjunction with the remote. I was specifically told, when I asked, that they did not have a remote. 5 days into the rental at 7pm and 3.5 hours away from the capital, parked on a beach in Dominical, I realized that the car's lock had been tampered with because our only key would not work.
 
I called Vamos roadside assistance (waiting on hold for a very long time) and they told me it would be 150$ + 3xx to fix the lock. They would send someone down. Not in the position to argue this, I said 'okay'. They first told me to go home and then called back and said I had to remain with the vehicle because I'm responsible for it.
 
All of the businesses were closed or were closing, a storm approached, and the only place we could go was a table left out by the bartenders who took pity on us at Tortilla Flats. We spent three hours trying to escape the attention of a drunk homeless man. Eventually and with high anxiety, we went out on the beach and rekindled a fire. The homeless man followed and harassed us relentlessly.
 
Around 11:20pm, Eduardo shows up in a small sedan and demands that I pay the money upfront. Didn't I give a deposit? He wanted the card I used when I picked up the car before he would give me the key, but I'm smart enough to not carry all cards with me. He reluctantly took another card from me. 4 or 5 hours later, I finally got to go home.
 
Now the good part: Eduardo gave me THE REMOTE TO THE CAR. The same remote that I was specifically told they didn't have. Seeing this, I told him that charging me $150 for him to come down could have been avoided had they provided the remote in the first place or at least had the foresight to realize there is only one keyhole. I was also a littler perturbed by the fact that i was charged to fix the key lock when it actually hadn't being fixed or even diagnosed as an attempted break in. I told myself I'm cold and wet and will address this when I return the vehicle.
 
Upon Return, I explained how we were set up for failure and then made to pay $150 for an error that was not of our own making. I accepted responsibility for the lock but was adamant that I shouldn't have to pay $150 to deliver a solution that I originally asked for. Further, after the remote was given to me, I did not feel comfortable locking the car since the lock is still broken and what if the battery died? I was told that remotes cost thousands of dollars in Costa Rica and that is why they don't give them out. I was waiting to hear when that was my responsibility. They offered me $25 for my troubles...
 
I want to say that I rarely complain about anything because I worked in customer service for over ten years and I know what it is like. However, the response I received from Vamos for this was not a service to the customer. In fact, their policy of not providing the remote compromised my safety, and even upon receiving the remote compromised the security of my belongings as I could not rationalize locking the car. I rented a whole car, not part of it. If you can't run the liability of giving the manufacturers keys to the customer, then choose a less expensive car - or one with the secondary keyhole.
 
Finally, I would like to thank everyone who spoke with me. I was upset and you did your best to placate me. I would NOT thank the manager who hid behind the wall and authorized a $25 credit via the guy who checked me out. I would also like to state that this is not about the money, but the principle behind the $150 charge and Vamos' response to me.

Thank you for acknowledging that the team did their utmost to support you through this process.
 
I understand your frustration with the situation, James. As you’ve said, the staff tried to ease your burden while working through this unfortunate issue and it was kind of you to note their efforts.
 
I am sorry that you feel you did not receive the service that you deserved.
 
Accidents (and theft) happen everywhere, even Costa Rica, and that is why we post recommendations on our website and our office monitor as well as through conversations with the staff to warn of and avoid any inconveniences such as this. Parking in a secure lot and ensuring that valuables are not left in an unattended vehicle are two key points we make and these are repeated in travel websites for the country. We do the best we can to respond to these quickly and with empathy even at the far corners of the country.
 
Diving deeper, there seems to be two points of contention. The first being that the lock was damaged prior to you taking possession of the vehicle. Per your remark, ''I was also a littler perturbed by the fact that I was charged to fix the key lock when it actually hadn't being fixed or even diagnosed as an attempted break in.'' To address this, let’s refer to the inspection sheet that all renters sign before taking possession of a car. Having reviewed your rental agreement and the prior one, there are no indications that there was a mechanical issue. If this had been the case, you would not have been able to drive off the lot without noticing it. Further into your review, you state, ''I accepted responsibility for the lock''. I am sorry that your rental was the target of an attempted theft. Moreover, a credit card program for the Collision Damage Waiver has no theft coverage whereas the full in-house CDW provides customers with zero deduction for such an occurrence, including the key delivery. We have a policy against pushing sales of in-house coverage options but there are great advantages to them.
 
The second point surrounds your feeling of being lied to when you asked about receiving the remote fob. Quite frankly, when we lease these vehicles, and if the car comes with a remote, we receive one fob — period. The decision to keep the original car remote at our main office is due to the $1,000 replacement cost which customers do not appreciate paying for the loss of this fob as you can imagine. Seeing as that vehicle can be rented 100 times or more over the course of our two year lease, there would be significant inconveniences to us and our customers if the only remote was lost — which is almost inevitable given the high demand for our vehicles. Until the time when technology advances to produce an easier and cheaper method of opening a car door, this is an unpleasant fact of life in Costa Rica. Likewise, being able to dictate which cars are imported (with more than one door key lock or with cheaper fobs) is simply a dream. These are just some of the things that are beyond our control, but for the most part, this works out for the multitudes of tourists every year.
 
Now I certainly realize that this does not help your situation, but perhaps some of your anger is misdirected towards us. Vamos is very sympathetic to your situation and we woke up an employee who was off duty to make a six hour round trip to deliver a new key. I understand that you will not be happy with this resolution; however, we will provide all records, receipts, and documentation promptly to facilitate the reimbursement from your credit card company.


Thank you for your five-star review, Christina!


Just came back from Liberia.

We rented a 4x4 and I just want to say ''thank you'' to the staff at the airport. They are excellent, honest and efficient. The young man who drove us from the airport to your location was polite, friendly and professional. Salesman was also very efficient and professional.
 
So thank you again for the excellent experience and I will recommend your company anytime.
 
Muchas gratias,
Patrick from Montréal, Canada

Con mucho gusto, Patrick! Our team loves to hear positive feedback from customers and kind words like yours encourage us to work even harder!


We just came back from C-R and rented a 4x4 with Vamos in Liberia.

We had an excellent service, prompt, efficient and stress free. I can say this after travelling and renting cars for many years. I always use to book with the high brands location companies and this time I decided to try Vamos.
 
It's the best customer experience I had for years. They don't try to rip you off, on the return of the car, it's effective and efficient.
 
Would recommend these folks any time, thanks and excellent work.

We’re delighted to read that you’ll be recommending us after your positive end to end car rental experience, Mermoz66. As you are an experienced car renter, your opinion is very valuable and we do hope to see you again soon!


Car rental in Costa Rica is difficult and expensive and they often are not completely honest.

I wouldn't rent from anyone else. Easy, no hidden fees, helpful and honest.

We’re sorry if you’ve had less than positive experiences renting vehicles in the past, Lynette but we’re so happy that we’ve won your loyalty. We’ll look forward to seeing you soon!


You can easily avoid all the horror car-rental-in-Costa-Rica stories by going directly to Vamos.

An excellent rental with a hassle-free process and no hidden fees made the experience a pleasure. I’ll be using them again.

Thank you so much for the positive endorsement, Izzy. We can’t wait to welcome you back!


No hidden fees or shenanigans.

Excellent vehicles and amazing service. Thank you!

We’re happy that you appreciated our commitment to transparent pricing, Israel. See you next time!


Professional service, excellent prices, and vehicles in excellent shape.

Thank you, Vamos, for making my car rental experience in Costa Rica a pleasant one.

And thank you for your fantastic five-star review, Izzy! We can’t wait to see you again :)


[....] there are some legitimate local companies with long histories of great service.

We recommend and have used Vamos Rent-a-Car [...]

Thank you for your continued support and recommendation, Ray and Sue. As knowledgeable and well-traveled honorary Ticos, your words mean a lot to us!


Depuis que nous allons régulièrement au Costa Rica (Punta Leona) nous avons majoritairement loué chez Vamos et nous avons jusqu'à présent que des opinions positives cad service en Français pour la location et à l'aéroport par un personnel qui parle Français.

Upgrade proposé en plus.
 
Translation: Since we are going regularly to Costa Rica (Punta Leona) we have mostly rented from Vamos and we have had, so far, only positive things to say about them : Service in French for the booking and the staff that speak French at the airport. They offer upgrades in addition.

Merci beaucoup pour votre avis Philippe, ainsi que pour votre fidélité ! Nous sommes ravis de lire que vous appréciez notre sens du service et nos efforts pour parler français. :) Nous espérons vous revoir très bientôt au Costa Rica !
 
Translation: Thank you very much for your opinion Philippe, as well as for your loyalty! We are delighted to read that you appreciate our sense of service and our efforts to speak French. :) We hope to see you again very soon in Costa Rica!


After looking at several car rental places, Vamos Rent-A-Car had the best prices.

They were upfront with the cost many places had hidden fees. Vamos will pick you up at the airport. The whole process was easy. They even had fresh brewed coffee in the lobby.

We strongly recommend shopping around before deciding on a car rental agency just as you did, Diana. Thank you for providing feedback on our competitive and transparent pricing as well as our great coffee! (b^_^)b


Easy, hassle-free experience.

Had a 4x4 Mitsubishi Outlander which was perfect for our moderately off-road drive into Guanacaste and Arenal. Car was in good condition, shuttle from/to airport was quick, and we paid only for what we needed (same as online quote).
 
Be sure to bring third party insurance proof if using that, the credit card company can email it to you or send directly to them.
 
Courteous staff!

We’re pleased that we could provide a smooth end-to-end car rental experience, Amanada, and that you appreciated our commitment to transparent pricing. Thank you for reminding our future customers that proof of credit card Collision Damage Waiver is needed to decline this coverage. See you next time!


Thank you for your five-star review, Jesus. We’re very happy that you consider us to be the best. (•‿•)


Vamos had top notch service.

Highly recommend.

We really appreciate your kind words and five star review, Mark. Thank you!


Highly recommend - great quality of service, friendly staff (particularly Juan but applies to all) and much better value for money compared to the other rental agencies, particularly the large international ones.

Would certainly rent from Vamos again on another trip to Costa Rica.

Thank you for your recommendation, Tim. We appreciate your kind comments and especially the feedback on customer service. We’ll be waiting for you to plan your next trip!


Rentamos un vehiculo por una semanan a muy buen precio sin cargos escondidos excelente servicio al cliente y muy facil el tramite.

Si nesecita rentar un vehiculo este es el lugar los recomiendo. Son muy amables.
 
Translation: We rented a vehicle for a week at a very good price without hidden charges, excellent customer service and the process to rent the vehicle was very easy. This is a place we recommend. They are very friendly.

Nos complace que guste de nuestro compromiso por precios competitivos y transparentes. Esperamos atenderle nuevamente pronto Jaime.
 
Translation: We’re pleased that you like our commitment to transparent and competitive pricing, Jaime. We’ll hope to welcome you back soon!


These guys were awesome and I would use them again in a heartbeat.

Wow, Jeffrey. (b^_^)b We’re very happy to read your positive review of our services. We can’t wait to welcome you back to Costa Rica!


Great car great service, best and cheapest car rental for under 25.

We’re so pleased that we were able to meet your needs as a younger driver, Richard. We’ll look forward to welcoming you back to Costa Rica in the future! ˙ ͜ʟ˙


Awesome service and the SUV we had was great even on the dirt roads.

The cell phone with hotspot was a life saver when WiFi was not reliable. I highly recommend Vamos for car rentals in Costa Rica! Thank you

Thank you, Joel! d(⌒ー⌒) We really appreciate your kind words and are delighted to learn that the cell phone was such a bonus for navigation. We look forward to seeing you next time!


Excelente servicio, buen mantenimiento a sus vehículos, el mejor rent a car.

Realmente lo recomiendo muy bien.
 
Translation: Excellent service, well-maintained vehicles, the best car rental. I highly recommend it.

Muchas gracias por su comentario, nos complace que haya disfrutado de nuestros servicios. Esperamos atenderle nuevamente.
 
Translation: Thank you for your comment Merci, we're pleased that you enjoyed our services. We hope to assist you again.


We rented [a car] and it wasn't as expensive as we thought it would be.

You do have to pay for a mandatory insurance though. One of the insurance options should be covered by your credit card. We used Vamos and they were great to work with. [...] Vamos provided us with a cell phone so we could use Waze to navigate.
 
No issues with driving and we were so happy to have a car and would rent one again if we go back.

We’d be happy to welcome you back on your next trip, Katey. Thank you for your detailed review on insurance and pricing.


Why I like Vamos car rental

When I called about what I needed to bring to NOT pay the insurance that my credit card company covers me for, I got a response within hours – and it was clear what I needed to bring.
 
I got a cell phone with unlimited GPS and internet, and it worked in our units in Samara when the sell [sic] phone my companion had did not. (he was with a smaller carrier, Vamos’ phone was one of the biggest providers)
 
I got a free cooler to put my pop (beer, whatever) in to take around to the beach (well, don’t take beer to the beach). It’s a small thing – but really: it is one of the best add-on’s you can get, you can’t really bring a cooler in your suitcase, and you don’t want to buy one and throw it out at the end of your trip.
 
The staff was friendly and fast. Gave me instructions that were clear when coming out of the San Jose airport, and they were waiting for me when my flight arrived (they asked for my flight info so they could meet me and pick me up.)
 
Basically everything about them was wonderful, the best experience I’ve had, and I’ve rented dozens of cars in over 17 countries in my lifetime.

Thank you for your detailed feedback on your rental experience, Peter. We’re delighted that you appreciated free perks like the cooler and our meet and greet service at the airport. (。◕‿◕。) It is always wonderful to get such high praise from a seasoned traveler like yourself and we’ll look forward to welcoming you and your guests to Costa Rica!


As always your service is fantastic.

David has helped me many times in the past and he is very attentive to my needs. [...] Your service in Costa Rica is awesome and I always recommend your company to anyone who I know is visiting.

We’re happy to read your kind comments regarding our service. ♥‿♥ David is a valued team member and felt very pleased to have received such positive comments on his interaction with you. As a small, local company, your recommendation by word of mouth or on social media, is invaluable to us, so thank you very much for spreading the word about Vamos. We’ll look forward to seeing you soon!


David Campos is amazing to work with.

Honest, direct, and takes his time.

We’re always happy to read positive reviews of our customer service and comments like yours are a great motivator for us all, so your kind words are much appreciated. 。^‿^。 David is a very valued member of the team and was delighted that you mentioned him in your review. We hope to welcome you back to Costa Rica in the future!


We're delighted by your five-star review, Roberto. We look forward to welcoming you back to Costa Rica in the future!


Randall, muchas gracias por evaluar nuestros servicios. Si hay algo mas que podamos mejorar para alcanzar 5 estrellas, nos gustaria saber.
 
Thank you for taking the time to rate our services, Randall. If there was anything we could have improved for the five stars, we'd love to know.


[...] We booked with Vamos who were great, the phone they gave was invaluable for Sat Nav [..]

Thank you for taking the time to post about your rental experience, pequenitaLondon. The smartphone is proving to be a huge help for our clients, so we’re glad it worked well for you too. We hope to welcome you back to Costa Rica in the future!


We rented a car through Vamos back in July and had no issue using the CDW from our credit card.

We called our credit card company to get a letter stating that they would cover us in Costa Rica (it has to be specified). I think the hold on our credit card was US$2,000. Save yourself a lot of money on CDW if your credit card offers you coverage.

Thank you for providing feedback on your July rental, KW. We’re happy that gaining proof of coverage through your credit card was so simple. While this does save the cost of purchasing CDW, many of our clients prefer to use one of two CDW options for peace of mind or to free up more credit on their cards. See you next time!


Very easy to work with, and speak excellent English.

I very much enjoyed working with Juan. Best deal for rental car in Costa Rica. I highly recommend this company.

(b^_^)b Thank you for your kind words, Ron. We’re delighted that you found our customer service helpful; Juan is a valued member of the Vamos team and was very pleased to be mentioned in your review. We appreciate your recommendation as this makes a huge difference to us as a small, local company. We hope to welcome you back to Costa Rica in the future!


Had a good experience renting from them.

No issues. We rented a 4x4 for 10 days driving around CR. (You'll need it for rural areas.) Make sure to take pics and identify all dents and dings on the form.
 
Friendly staff. They offered us a cooler at no charge. Free shuttle from the airport and they will wait for you with a sign if you have reservation.

We’re delighted that you had such a positive experience with us, Phu. If there is anything that we could have done to add that missing star in your review, we’d love to know. ヽ(ヅ)ノ


Friendly service, quality 4x4's!

Reliable! You can't go wrong with a Vamos rental.
 
Contracts are very understandable, rates are incredibly reasonable! Have used professionally for over ten years!

Thank you for becoming part of our Vamos family, Zene, and for trusting us to serve your guests. We look forward to seeing you next time! (。◕‿◕。)


Great service and will rent a cell phone for gps and in country calls.

We’re delighted that you appreciated our service and that you found the cell phone useful in your travels, JoM. ˙ ͜ʟ˙ We look forward to welcoming you back to Costa Rica in the future!


Great company.

Gave us a good car; charged what was agreed from the beginning. Prompt and accommodating as other reviews stated on TripAdvisor. Shuttled us back to the airport for free with our luggage.
 
Will definitely use them again!

We’re so pleased to see that you appreciated our vehicle quality and commitment to transparent pricing, Gabriella. We will look forward to welcoming you back to Costa Rica! (~˘▾˘)~


Our flight was delayed but the people at Vamos were really good and reassured us that we could still pick up our car that night.

Everything was easy and effective both when we collected and dropped off the car.

We’re pleased that we could accommodate last minute changes to your travel plans, Christopher and that the car rental was otherwise smooth. We hope to see you back in Costa Rica soon!


We’re super happy that you have rated our services as five star, Uwais. Thank you! (¬‿¬)


From the beginning of the car rental, everything has been up front and honest, charges were disclosed, the CDW waiver was discussed.

They gave me numerous options including viewing my car, adding GPS with Waze, and 4wd. All was reserved and although I didn't get the same car all the options I wanted were given.
 
They were flexible when I asked for exceptions such as dropping the car off at the hotel and picking it up prior to flight, which I really appreciated.
 
The roads in Costa Rica are terrible but even worse without GPS incl Waze.
 
Vamos was professional and cared about my experience. I couldnt ask for anything else! Thank you guys!

We’re so pleased to read your detailed review, Pam. (。◕‿◕。) We’re happy to see that our commitment to transparent pricing and prompt communication were appreciated. Our vehicle categories do include different car makes and models so we cannot guarantee a certain car although we will do our best if the client has a preference. The roads can be challenging but as you’ve noted; Waze is a huge help. We look forward to welcoming you back to Costa Rica in the future!


I cannot tell you the strength of the customer service, friendliness and honesty of Luis and the crew at Vamos.

Without question, I would rent from them again and they are the only company in which I would do so.

Your kind words make us all very (ᵔᴥᵔ) so thanks for taking the time to leave feedback, Kip. We’re delighted to be your chosen Costa Rican car rental company and can’t wait to welcome you back!


We went to Costa Rica last December.

We rented a 4 x 4 from Vamos in San Jose. I would not hesitate to rent from them again. Their rate was by far the lowest rate we were able to find on a 4 x 4 for the week and their service was great.
 
We were met promptly at the airport when we arrived and were shuttled to the rental office. There was no one else there and the paperwork went quickly. Once back in San Jose for our return, we were again alone in the rental office and the paperwork was promptly processed and we were then shuttled to the airport.
 
Our 4 x 4 was not brand new but it was certainly more than functional for our needs for the week. All the agents we dealt with at Vamos were friendly and efficient and I would recommend them highly.
 
As for getting the GPS package, I would skip it and just use Waze. We had no trouble. The vehicle was quite a little workhorse getting us up and down hills and gullies we weren't sure about navigating.

Your detailed description of your rental experience with Vamos is greatly appreciated, Katherine. (ᵔᴥᵔ) We’d pleased that you were satisfied with our competitive rates, customer service and speedy pick up and drop off. We are updating our fleet continuously but all of our vehicles are meticulously maintained. We’ll see you back in Costa Rica next time!


We used Vamos online website to reserve the vehicle we wanted for our trip.

The process was simple and very well explained, and the pricing for the vehicle was awesome.
 
When we arrived in Costa Rica and went to the company to pick up our vehicle it was as ordered, clean and full of gas. Everyone at Vamos was very kind and helpful. The paperwork process was very simple and the quoted price was exactly what we received when we got there. No hidden charges or add-ons.
 
The entire experience was great there was nothing to worry about and we had a reliable and very comfortable vehicle to use during our stay. The return process was just a simple and again it was a very delightful group of individuals to work with. I would recommend this company to those needing a vehicle in Costa Rica. Superior service and friendly staff and a very reliable and great vehicle.

Thank you for taking the time to write such a detailed review of your car rental experience with Vamos, Daniel. We’re delighted that you appreciated our commitment to transparent pricing and personalized customer service. We are always grateful when our efforts are recognized and we hope to welcome you back to Costa Rica very soon!


Thank you for your five-star review, Mujerdvna! (~˘▾˘)~


Buen precio, buena atención y buenos vehículos...!!!

Gracias, Johnny. Muy amable. Ojala nos veamos pronto! ˙ ͜ʟ˙


I booked my car through Vamos.

I went ahead and paid for the insurance as it gave me peace of mind and did not hold thousands of dollars on a credit card.
 
This story is interesting as this trip was a nightmare. I […] lost my glasses, so […] decided to cut the trip short a day. What I did not realize is that I picked a day where there was a strike.
 
[…] With nightfall coming, I talked to Vamos, and was concerned about my flight the next morning.
 
What they did was nothing less than shocking. I was talking to Charlie and he arranged for them to come to Jaco to pick up the car, and then I took a shuttle to the hotel by the airport.
 
I mean who does that? Talk about service and a great experience. […]

We’re very sorry to hear that your trip did not unfold as you expected, KT, but we’re delighted to read that our team member Charlie could help you out by collecting your vehicle from Jaco. We look forward to welcoming you back to our beautiful country on your next trip so that you can really experience Pura Vida!


Excellent customer support!

My wife left her Amazon Kindle in the Liberia office 2 yrs ago. Last year we rented from San Jose and she was presented with her Kindle the moment we entered the office. Very impressive service.

Thank you for your feedback, Mike. We are relieved to know that your wife could catch up on her reading during her vacation. ヽ(ヅ)ノ See you next time!


All staff was very professional, helpful, friendly and honest via emails and in person.

Responded quickly to emails. Super convenient to have them drop a car at our hotel the am after we arrived. They arrived at exact scheduled time with everything as it had been requested through the online forms. Highly recommend Vamos!

We’re glad that your end-to-end car rental experience was to your satisfaction, Rachel, and that we could help out with a hotel delivery. As a small local company, your recommendation makes a real difference to our business so thank you! We’re looking forward to welcoming you back to Costa Rica in the future.


Been traveling to Costa Rica for over 40 years and since rental cars became available I used several different companies.

Vamos is by far the best I’ve used. So far what they promise they deliver. I highly recommended Vamos rent a car.

We’re very flattered that you rate us so highly after decades of car rental experiences, Keith. (。◕‿◕。) Thank you so much and we hope to see you soon!


No hidden fees!

Fair prices and very friendly staff. I would highly recommend Vamos Rent-A-Car to anyone traveling to Costa Rica.

Thank you, Michele. We’re delighted to receive your enthusiastic review of our services. Your recommendation is invaluable to us as a small, local company. We hope to welcome you back to Costa Rica in the near future!


¡Gracias, Mayra!


Everything is always perfect!

Friendly fast service with a smile ;)

We couldn't ask for a more perfect review, Heather. Thank you so much for your kind words and we’ll look forward to seeing you next time! (づ ̄ ³ ̄)づ


My wife and I have enjoyed all of our experiences with Vamos for many years now.

We always recommend you to our friends!

Thank you so much for your loyalty to our company, Michael. As you know, our frequent customers are considered family and we love to welcome you back! ヽ(ヅ)ノ


We’re delighted to receive your five-star review, Jason. Thanks! ˙ ͜ʟ˙


I'd give these guys 10 stars if I could.

While we were in Costa Rica, my friend got into an accident with our rental, and the guys at Vamos were so kind and helpful when we brought it back. They stayed late on the day we returned the car to help us contact the necessary authorities while in-country, and were responsive and helpful via email when we were back home, working our way through the claims process. Really wonderful customer service in what was a stressful experience.

Thank you so much for your higher than allowed rating, Amanda. (¬‿¬) We’re sorry that you were involved in an accident during your vacation but delighted that we could help make your claim processes easier. We’d love to welcome you back to Costa Rica in the future!


If you ever need to rent a car in Costa Rica, this is the company you should go through.

No hidden fees or surprises. Great prices and good selection. Not far from the airport and they offer free shuttle to and from the airport.

ヾ(⌐■_■)ノ♪ Your review is music to our ears, Adam! Thank you for your recommendation which is priceless for a small local company like Vamos. See you next time!


Atienden espectacularmente

Gracais, Julio. Era un placer sirverle.
Thanks, Julio. It was a pleasure to serve you. (~˘▾˘)~


Exceptional service!

Thank you for everything.

Thank you for choosing Vamos and providing feedback, Alice. We hope to see you again soon!


Excelente atención

Thank you for your positive note, Karen. We’re pleased that our service-first approach was appreciated. We look forward to welcoming you back again soon!


Friendly staff and hassle free :)

Thank you for your positive comment, France. We’re happy that you’re happy. Next time you’re in CR, stop in and say, 'Hi.' (~˘▾˘)~


Good fair prices no hidden fees

Clean dependable cars, courteous staff, convenient location near Liberia airport.

We’re grateful that you have so many positive things to say about our team in Liberia, Julie Ann. Your recommendation is a great boost for a small, local firm. Thank you!


We used Vamos Rent-A-Car for our two week vacation.

We had a great experience with this company. We asked for the car to be delivered to our hotel and the person that showed up was on time and professional. We paid a small fee for a cell phone that had Waze loaded and it was extremely useful during our trip. The quoted price was exactly what we ended up paying and there were no surprises. We will use them again.

We’re delighted to see such positive feedback on our services, Bob, and that we could help make the start of your vacation smoother with a hotel delivery. ʕ•ᴥ•ʔ We look forward to welcoming you back to Costa Rica in the near future!


Great rates.

Thank you for your review, David. We’re delighted that you like our pricing but if there is anything we could have done to improve your car rental experience; we would love to know!


Always great service and competitive pricing.

Thank you for your positive note, Loreta. We look forward to seeing you again in the future!


Long time customer

I have always used this company while in Costa Rica new vehicles, straight forward contract no hidden fees! What you sign is what you pay..best rental company only $100 deposit if you choose full coverage! No hidden fees honest company..has all my trust. love using this rental company! Thank you Luis and all your team at Vamos! Sincerely from [privacy] See in you in 2 years!

Thank you so much for your detailed review, E Avalos. We’re so pleased to read that you appreciate our commitment to transparent pricing and our customer service. We’ll look forward to seeing you again in two years’ time!


Wonderful customer service and very reasonable prices.

I think it goes to say that supporting local businesses goes a long way and Vamos is a great example of that. Highly recommend using their services when visiting this lovely country.

Thank you for your feedback on your car rental services, Chris. As a local business, we greatly appreciate your support and we’re delighted that you appreciated our customer service and competitive pricing. We look forward to welcoming you back to Costa Rica in the near future!


Very good experience.

Excellent service. Would rent again from Vamos

We’re delighted that you have provided such a positive review of our services, Bill. We look forward to seeing you again!


[...] Vamos was awesome and I would definitely recommend them.

[...] No issues on the drive back, or returning the rental car. Vamos charged me exactly what they said they would. [...]

Thank you for giving us feedback on your car rental experience, Michael. As a small, local company, your recommendation by word of mouth or on social media, is invaluable to us, so thank you very much for spreading the message about Vamos.


Thank you for your five-star rating, Denis. We hope to see you back at Vamos soon!


Most of us here recommend Vamos where you won't find any b***s*** or "madness."

It's the best agency in the country.

We’re delighted that you and other Reddit posters recognize Vamos as the best car rental agency in Costa Rica, NoBSforGma [We now see how you got your name ;)]. Thank you for your recommendation of our company as madness-free!


Great service!

Thank you for the review, Eric. We’re pleased that our customer service was to your satisfaction.


Great staff, good prices, and nice car!

😀

Thank you for your kind words, Amy. We're delighted to read that our customer service, vehicle quality and pricing were to your liking. We hope we can welcome you back to Costa Rica in the future!


Great people to work with.

Reasonable rates. Good vehicles, well maintained. Rented from them every year since 2010. Two months each time.

Thank you for your review, Jim. You know how we love to welcome our loyal customers back to Vamos and we're delighted that you are one of the family! See you next time. :)


Had a great experience with this rental company--rented for 3 weeks.

They were kind, gave us a great car and made sure everything was good on our end. Highly recommend.

Thank you for taking time to leave feedback, Grace. We’re delighted that your three-week rental went smoothly and you’d recommend us to others. We hope to welcome you back to Costa Rica in the future!


[...] We used Vamos both times we traveled, and it was flawless.

˙ ͜ʟ˙ Thank you for taking the time to share your feedback on your two rentals with Vamos, jillmstanfrog. We hope to welcome you back to Costa Rica for a third rental experience in the near future!


I heard many horror stories so I did my homework on car rentals in CR.

When I compared real rates with *all* of the fees and mandatory insurance from each agency, Vamos was least expensive for my holiday. Hint: those $9/day online rates aren’t what you’re going to pay, not even close.

Thank you, granboca. Your careful research and feedback here will be sure to help future visitors to Costa Rica understand why our commitment to transparent pricing is so important. See you next time!


I wanted to rate David and Juan as well but saw no way to do multiple surveys.

Susan and I traveled to Costa Rica to find a place to live. Luis, David and Juan did a superior job of customer service!! Great job team. Pura Vida!!

We hope that you and Susan were successful in finding a home in Costa Rica, Michael. Thank you for letting us know that you wanted to give more than one of the team a rating; all three of them were (。◕‿◕。) to be mentioned in your feedback. Looking forward to seeing you again in the near future!


Vamos is awesome, [removed confusing insurance phrase].

We've had two very easy, very good rentals from Vamos, would not hesitate to use them again.

Thank you for giving feedback on both your Vamos rentals, debug_yourself. We look forward to providing you with a smooth end-to-end experience on your next visit too!


Thanks for the great service and the awesome car out of the San Jose office 3May-13May.

See you guys next year (or hopefully sooner!)

We will be waiting to welcome you back to Costa Rica -- see you soon!


Currently renting a 4x4 from Vamos.

Vehicle is fantastic and the customer service is excellent. I highly recommend them.

We’re delighted that you are so satisfied with our vehicle quality and customer service, fajitamaster! Your recommendation is greatly appreciated as reviews from happy customers make a huge difference to our business. Enjoy the rest of your vacation in our beautiful country!


The reason you have seen Vamos in many threads is because they are really good.

Thank you! We are fortunate that our satisfied customers love to share their experiences with others.


Thank you so much for your five-star review of our services, Seasons of Hope Alaska!


Check with Vamos.

Best agency in the country and even if you don't book with them, their website has a ton of great information about renting a car and driving in Costa Rica.

Thank you, NoBSforGma. We’re delighted if our website can provide travelers with the information they need to make the right decisions for their car rental -- even if they don’t rent with us in the end. We really appreciate your description of our agency as the best in the country!


😀

We rented a mid size automatic SUV from Vamos in Liberia from April 24th to 30th, 2019. The booking was easy from California. As promised their agent picked us up from the nearby Hilton hotel.
 
The whole experience with this car rental company was excellent. Their price is reasonable and there is no hidden cost. The vehicle was in very good condition and we didn't face any problem.
 
I will use this company again in my next visit to Costa Rica. Pura Vida!

Thank you for your detailed feedback on your rental experience, Matthew. We're happy to see that your end-to-end rental experience went smoothly and that you appriecated our vehicle quality and transparent pricing. We'll look forward to welcoming you back to Costa Rica in the near future!


Great service and good pricing (even including full coverage insurance).

Their vehicles are in good shape and mine did everything I needed it to. These are honest folks. Special shout out to Luis for his excellent service!

We’re happy that you found our customer service, vehicle and pricing to your liking, Mike. Thank you for your kind words on Luis, he is a valued member of our team and was delighted to be mentioned.


Thank you for your four-star rating, Csaba. If we could've improved your rental experience in any way, we'd love to know!


Thank you for your five-star review, Tara!


I always use Vamos Rent-A-Car.

Check with your credit card company. My Alaska Air card offers collision insurance so I could take the collision damage waiver. That saved about $30 a day I think. No other agency I have found in Costa Rica allow this. The Costa Rica insurance is mandatory.
 
I had an accident in my rental car. Vamos did 100% of the paperwork for me. I submitted what they gave me and my credit card company fully reimbursed me. I can not recommend them highly enough.
 
Bottom line they are least expensive, I've never had a problem with their cars, and when I needed their help filing a claim they could not have been better. I feel completely comfortable recommending them.

Thank you so much for your detailed feedback and confident support of our services, Bob. While we obviously would have prefered that your car rental experience was stress free, we’re very happy that we could assist you with the necessary documentation for full reimbursement from your credit card company. We hope to welcome you back to Costa Rica in the near future!


We rented a car from their Liberia location.

Excellent service, excellent pricing, no hidden fees. Their vehicles are in great condition. I will definitely rent from them again. Thank you Imer Salazar for providing excellent customer service.

Thank you for your kind words, Paula. Imer is a valued team member and will be thrilled to have been mentioned by name. We're delighted that you were so satisfied with your rental experience and we'll be looking forward to welcoming you back in the near future!


The staff was extremely friendly, helpful and professional.

I will use them again.

Thank you for your kind words on our customer service, D. We’ll look forward to welcoming you back to Costa Rica in the near future!


Excelente lugar para alquilar tu vehículo, nada de inconvenientes.

Sin cargos extras fantasmas
 
Translation by Google: Excellent place to rent your vehicle, no inconvenience. No extra charges ghosts

Arnold, muchas gracias por su recomendación de 5 estrellas. Nos complace que su experiencia completa de alquiler y nuestro compromiso de no tener cargos ocultos hayan sido de su satisfacción.
 
Translation by Google: Arnold, thank you very much for your 5 star recommendation. We are pleased that your full rental experience and our commitment not to have hidden charges have been to your satisfaction.


Excelente empresa, muy amables.

Información brindada muy veraz y cobran lo que se cotiza, sin complicaciones, dispuestos a ayudar con todas las preguntas y recomendar lo que mejor se acople a la necesidad. Quedamos muy satisfechos con su atención, muy rapida la entrega y recepcion del vehiculo. Se recomienda tomar el automovil con el seguro completo, de estar forma se evitar muchas complicaciones en el pais.
 
Translation by Google: Excellent company, very friendly, information provided very truthful and charge what is quoted, without complications, willing to help with all questions and recommend what best fits the need. We are very satisfied with your attention, very fast delivery and reception of the vehicle. It is recommended to take the car with the full insurance, in order to avoid many complications in the country.

Carlos, muchas gracias por tomarse el tiempo en dejar tan detallada recomendación. Nos complace poder brindarle buenas respuestas a todas sus preguntas y el vehículo que mejor se adapta a su necesidad. El seguro total significa menos estrés en cualquier vacación, estamos seguros que muchos futuros clientes de acuerdo con su consejo. Esperamos poder tener la oportunidad de poder darle nuestros servicios de alquiler próximamente.
 
Translation by Google: Carlos, thank you very much for taking the time to leave such a detailed recommendation. We are pleased to provide you with good answers to all your questions and the vehicle that best suits your needs. Total insurance means less stress in any vacation, we are sure that many future clients will agree with your advice. We hope to have the opportunity to give you our rental services soon.


Hello Harlan, As you can see from other reviews here; we have a strong track record in customer satisfaction so you can imagine our disappointment at seeing your one-star rating. We cannot find you in our records under the name you are using here. Please do get in touch so we can address issues that led to your dissatisfaction.


Best rental experience I've ever had!

Will rent here again next year!

Wonderful news, Kayla. Thank you and we look forward to providing you with an exceptional car rental experience in 2020 too!


Great service.

Flagged us down at the airport and provided a shuttle to the car rental place nearby. We had our car very quickly and there were no surprise charges. Everything was exactly as expected and even better. They spoke great English and were very friendly and accommodating. Would definitely recommend. Especially in a place where some other companies are shady. Thank you Vamos!

Thank you for your kind words, Sheryn. We’re delighted that our customer service and your smooth end-to-end rental experience exceeded your expectations. We hope to welcome you back to Costa Rica in the future!


Probably the best car rental experience I ever had anywhere!

Nice easy going staff, professional service, no hassles!

Thank you so much for your enthusiastic review of our services, Sylvian. We're delighted that we could provide you with a smooth end-to-end rental experience and hope we can welcome you back to Costa Rica in the future!


Excellent time.

Had an Isuzu and it was excellent. The guys at Vamos in San Jose were great. They got us in and out and explained everything and didn't try to upsell. Done and done. Great. Time they picked us up at San Jose airport was great also.

Thank you for your five star rating, Jaime! We’re delighted that you had such a positive experience with the San Jose team and appreciated out no upsell policy. We hope to see you again soon.


We just returned from a dental trip to Costa Rica and while there rented a car from Vamos for 3 of the days.

It was one of the best car rental experiences ever. I researched beforehand and even contacted Budget. Budget refused to take my insurance even with a letter from my credit card company. Vamos gladly accepted it and made the process easy with no hidden fees. The people in the office were very friendly and helpful. I would definitely recommend Vamos.

Thank you for your review on our services, 659edithh. We’re obviously delighted that you would rate our company so highly and recommend us to others.


Just the best!

Thank you for using one of our cell phones to post your five-star rating! [Just in case anyone thinks we're writing our own reviews. ;-) ]


service, always 💯.

No hidden fees ever!

Always great to see you in person and interacting on our social media, Negra. We’re glad that you appreciate our commitment to transparent pricing and we’ll see you next time!


Muy buena experiencia, desde el momento de la reserva hasta que entregue el vehículo.

Muy corteses y con transfers rápidos desde o hacia el aeropuerto. Los recomiendo
 
Translation by Google: Very good experience, from the time of booking until you deliver the vehicle. Very courteous and with quick transfers from or to the airport. I recommend them

Muy agradecidos por sus amables palabras Domingo, nos complace que su experiencia fuera placentera. Esperamos poder servirle en un próximo viaje a Costa Rica.
 
Translation by Google: Very grateful for your kind words Domingo, we are pleased that your experience was pleasant. We look forward to serving you on an upcoming trip to Costa Rica.


[blank G+ reply]
 
[comment from Zendesk] We found everyone so welcoming and helpful, which was especially great as this was our first trip. So much better than my experiences renting from big name companies in the US.

Thank you for the five-star rating, Jason! We’re very happy that you were happy. :)
 
Thank you, Jason. We aim to make your vacation as stress-free as we can so we’re delighted that we could make your first trip a little easier. We’re very flattered that you found our services superior to the international brands.


This company were outstanding.

I was looking at hiring a car in Costa Rica and found other hire companies to be misleading, having an attractive initial price but then adding on lots of additional costs.
 
From the very beginning to drop off Vamos had no surprises and they were totally upfront.
 
Luis greeted at the beginning, very professional, personal and informative. Made the holiday so much easier, easily the best hire company I have used. Strongly recommend to anyone visiting Costa Rica.

Thank you for your glowing review and five star rating of our services, Tom. We’re so pleased that the end-to-end rental with transparent pricing was reassuring after the negative reviews you had read prior to rental. Luis is a highly-valued member of the Vamos family and he is delighted to read your kind words regarding his service. Your recommendation of our company is much appreciated and we’d love to welcome you back to Costa Rica in the future!


Great rental car service.

They had a driver waiting for us, gave me a better car than I ordered, and I paid exactly what I was quoted previously. That last point alone means they are worth renting from.

Thank you, James. Your five-star rating is very much appreciated and we’re delighted that you were satisfied by our commitment to transparent pricing. We hope to welcome you back to Costa Rica in the future!


If you are still doubtfull about Vamos: Don't be!

We had the best car rental experience we could imagine.
 
We rented a standard car for 2 weeks and changed this car for a 4x4 for the next 2 weeks so we could drive in mountain areas (our own choice). From the first contact by e-mail, Luis (and Allen) were very quick and attending in their replys. Everything was explained nicely and there were no hidden surprises or fees. The cars were both as good as new and in excellent condition. Even when we last minute asked for an automatic, it was not a problem.
 
Also, we highly recommend to take the WazePhone as an exta option. Very cheap and convenient to have unlimited internet and navigation during your trip in Costa Rica.
 
We would like to thank Juan in particular. When we had to leave Costa Rica a week earlier and thereby drop off our car a week earlier, Juan was extremely helpfull and understanding. What a service!
 
Thanks again Vamos! We will be back!

Thank you for your glowing review of our car rental services, Danny and Julie. We are very fortunate to have Luis and Allen communicating to our clients to ensure that they are clear on every detail prior to arriving at our office. We’re pleased that we could adapt to your changes of plan and that Juan was able to assist you with your vehicle return. We’ll be waiting to welcome you back to Costa Rica!


We rented a Suzuki Vitara (mid-size 4x4) for two weeks in March 2019.

Our experience with Vamos was perfect from the airport pick-up, handover of the car, the car itself the return, also knowing the exact cost in advance. Would definitely recommend.
 
Also, if you are going anywhere other that on the main routes you definitely need a 4x4 - some of the roads we went on were very interesting...

We’re delighted to read that your car rental experience with Vamos was so positive and that you’d recommend us to others. Your advice regarding our interesting roads is spot on too. Thank you, Richard. We hope to welcome you back to Costa Rica in the future.


Everything was exactly as promised, great car, great company to deal with and reasonably priced (for Costa Rica).

The car was delivered to our hotel on time, everything was explained to us clearly (in good English) and when we rung up to extend our hire by a day they were extremely helpful. Nothing was too much trouble! Thanks Vamos - we 100% recommend.

Thank you for your review here and on Facebook, Peter. We’re always pleased when it’s possible to adapt to our clients’ changing itineraries and to make the rental experience smoother with hotel delivery. Your recommendation to others whether by word-of-mouth or via social media makes a real difference to us as a small, local company. We hope to welcome you back to Costa Rica in the future!


We hired a 4x4 suv at Liberia airport.

The courtesy shuttle was waiting for us at arrival for a quick transfer to their lot. Paperwork was pretty quick and we got set off with a cell phone, complimentary cooler and a map of the country.
 
Loved driving the Mitsubishi Montero. We had 6 of us plus bags (some on the roof rack).
 
The manager came in early for me to return the car and run me over to the airport. Excellent service. Looking to book them on our next trip there. PURA VIDA

Thank you for taking the time to write a detailed review, Russell. We're delighted that you enjoyed your vehicle and the rental experience overall. See you soon!


Thank you for your four-star rating, Boghdan. If we could’ve improved your rental experience in any way, we’d love to know!


Great service, Allen was super nice.

A truck hit us near the office and he came to help and translated with the police and made the whole experience much less stressful. Very professional, good rates. Our car was brand new. Used CC insurance.

We’re so sorry that you were involved in an accident but obviously relieved that Allen could help to make the experience smoother. He's a valued member of our team and was pleased that he could help out. We hope to welcome you back to Costa Rica again in the future!


Great service!

Thank you for your review, Justin. We hope to welcome you back soon!


Good cars, good service.

Had the car we reserved when we got there, waiting for us.

Thank you for taking the time to leave a positive review of the vehicle and customer service, Michael. We hope to welcome you back to Costa Rica in the future!


These guys are very professional from the time they drop off the car to the point they drop you off to the hotel.

4 stars for charging a fee to drop off and pick up.

Thank you for your kind review of our services, Nana and for clarifying why you‘ve awarded us four stars. We do provide hotel pick up and drop off for the convenience of our clients and although this is free of charge in the airport vicinity, we do charge a minimal rate for longer journeys. Our $9 delivery or pick up fee is cheaper than the cost of an Uber from your hotel to our office but I would like to apologize that we didn't follow-up on your acceptance of the delivery fee via the online form.


Reasonable price all insurance included.

Thank you for submitting a review of your car rental experience, Rob. We’d love to know if we could've done anything to improve your four-star rating.


Absolutely satisfied with all aspects of vehicle rental.

The vehicle was new and in excellent condition. Top notch customer service from beginning to end. I would not hesitate for one minute to refer Vamos to anyone and would absolutely use them again in the future.

We really appreciate your enthusiastic review of your end-to-end car rental experience with us, Linda and Bill. Your recommendation makes a huge difference to Vamos as a small local company so thank you for sharing! We’ll be waiting to welcome you back to Costa Rica!


I've been in Costa Rica twice and we used VAMOS both times!

Thank you for your excellent top rated friendly service!

We’re delighted that both your rentals with Vamos have been to your satisfaction, mimadregifts. We look forward to welcoming you back for a third visit soon!


Cell phone hot-spot was a life-saver.

I signed up for a travel plan with Verizon that didn't work at all without the hot-spot from Vamos. Car performed extremely well on some treacherous roads. I was impressed. Comfortable, good gas mileage, good acceleration (a necessity in San Jose) and good braking (a necessity on the mountain roads). Everything you could ask for in a vehicle. As an engineer with Ford Motor Company, I have to admit that Suzuki makes a great vehicle.
 
Vamos's policy of accepting credit cards without raised numbers saved my vacation. They're the ONLY car rental company company that would accept accept my flat-faced card. I'll rent from Vamos again just for the fact that they're more customer-friendly than the big names. To hell with the other companies if my flat credit card doesn't meet their requirements! They lost my business and I'm sure that of many other travelers. Maybe they need to get with the times. I'm extremely happy that Vamos was there to meet my needs instead of their own and allowed me to enjoy my trip to Costa Rica without having to rely on buses and taxis.
 
Will recommend Vamos to anybody who is traveling to Costa Rica without any hesitation.

Thank you for the detailed feedback on your rental with Vamos and wider considerations for traveling to Costa Rica, Todd. We're delighted to read that we could assist you with a cell phone hotspot and in accepting your credit card. We greatly appreciate the vehicle feedback from a qualified expert like yourself and your recommendation of Vamos to others is a huge bonus to us as a small, local company. We'd love to welcome you back to Costa Rica in the future!


After reading a great deal of negative information about the complications of renting cars in Costa Rica, I researched every option and settled on Vamos.

First of all, it is necessary to realize that car rentals in Costa Rica tend to be expensive regardless of what company you use. There are mandatory charges that simply cannot be avoided. If you recognize the fact that car rental is going to be a major expense and you budget accordingly, that will reduce some stress!
 
Vamos was an excellent choice for us! We knew exactly what we were going to pay because they do not try to hide any charges. What they quote is what you pay. Whenever I emailed them, they got right back to me immediately. They had someone waiting for us at the Liberia airport to transport us the 5 minutes to their office where it took about 20 minutes to get the paperwork done and then we were on our way. Everyone that we dealt with in their office spoke English perfectly. We had to cut our vacation short by a week and they made that alteration in our rental agreement simple for us. They redid our paperwork and were very understanding and flexible.
 
Vamos takes the guess work out of car rental in Costa Rica. I highly recommend them!

Thank you for sharing the information that you’ve gathered on car rental in Costa Rica. The costs associated with renting a vehicle are higher than in North America due to the expensive car importation taxes to bring vehicles into the country and the government-imposed third party liability. We’re happy that you found our timely communication, customer service and transparent pricing to your satisfaction. Sorry to read that you had to cut your vacation short but we’re pleased that we could help adjust to your changed travel plan. We hope you’ll return to Costa Rica (and Vamos) in the future!


Would use this company again with no problem.

David took care of us and was very professional. All worked out very nice. Hope to see you again David. Thanks so much for all your info. Dennis and Jeanne Walker

We’re so happy to read that you’d use Vamos for future car rental, Dennis. David is a valued member of our team and positive feedback like yours is motivating for the whole team. Thank you!


Great experience with Vamos Rent-A-Car.

My husband, sister and niece visted Costa Rica for the first time from Nov. 6 to 16, 2018. As we were planning to stay in three locations: Playa Hermosa on the Pacific Coast, El Arenal, and Santa Elena/Monteverde, we rented a Mitsubishi Montero. We reserved it well ahead of time, from Vamos Rent-A-Car, because I had read many positive Tripadvisor posts about this company.
 
A very congenial Vamos representative picked us up promptly at the Liberia airport and drove us the short way to the rental office. The rental arrangements went smoothly. I presented a letter from my credit card (Desjardins Odyssey Visa) stating I had CDW insurance. It was accepted without hassle. The vehicle we received was quite new and in excellent shape.
 
Unfortunately, the vehicle sustained damage near the end of the trip. We were charged $2,700US, the estimated repair cost, by Vamos upon returning of the vehicle. Collecting this money back from from my credit card insurance required substantial paperwork. This was extra work for Vamos Rent-A-Car, but they came through with everything, and were pleasant to deal throughout. A big commendation to Jose Andres Rodriguez, Fleet Manager, who handled the paperwork, and also to Alex Villalobos, the Operations Manager. I am happy to recommend Vamos Rent-A-Car, and would certainly rent from with them again.

Thank you for posting such a detailed review of your car rental experience, Veronika. We’re pleased that we were able to meet up to the expectations generated by our TripAdvisor and that your meet and greet from the airport and the paperwork went smoothly. Sorry to read that your vehicle was damaged but Alex and Jose were happy to have helped you navigate the processes for reimbursement. We will look forward to welcoming you back to Costa Rica in the future!


We paid extra to have someone meet us at 4:30AM to take our vehicle and shuttle us to the airport.

We got there at 4:20 and waited until 4:45 before we called them and they had no idea what we were even talking about. Not great service when you have a flight to catch. We were there until 5:10 and had to be at the airport for 5:30.

Hello Kelly. Thank you for your feedback. I would like to add to the apology that you received via email by saying how sorry we are that we dropped the ball with your early vehicle return. We’re relieved that you were on time for your flight and I'm sincerely sorry that we failed to include your request in our scheduling. Obviously, you were not charged the additional fee for the early opening service. We hope that you’ll give us the opportunity to provide you with an outstanding end-to-end car rental experience in the future.


This crew strongly exceeded expectations.

I heard about so many rentals that were misleading or hard to work with. From pick up to drop off Vamos had no surprises and they were totally upfront. They also will pick you up and drop you off from the airport. Easy, breezy, beautiful... Thank you Vamos!!!!!

Thank you for your enthusiastic review of your car rental experience, Jesse. We’re delighted that you appreciated our transparent pricing and customer service. We hope to welcome you back to Costa Rica in the future!


Thank you for your 5-star rating, Jim. We’re delighted that you had a positive rental experience from Liberia.


Overall we had a good experience with Vamos.

The staff was friendly and helpful, and the rental office is very conveniently located near hotels and SJO. The car was clean and in good condition.
 
I take away one star, though, because the car we actually got was smaller than the one we reserved. Sorry guys, but a Mitsubishi Montero seats four adults and two or three children, NOT 7 adults! It was a very cramped fit for 6 adults with luggage. On our return trip we made use of the roof rack and had much better comfort. However, do not believe the website that says room for 7 adults. Maybe without any luggage that would work.
 
I would rent from Vamos again, but next time I'll be more aware of realistic seating/cargo capacity.

Thank you for your feedback, Glenn. We’re delighted that your overall rental experience was positive although we would like to apologize that your vehicle did not meet your expectations.


Thank you for your 5-star review, Ron! We hope to welcome you back to Costa Rica in the future!


Good friendly service.

They saw what looked like a scratch on the car but as it was dirty it was hard to tell so they washed the car and investigated thoroughly to confirm it was ok.
 
They also rushed us to the airport pretty snappily as time was tight.
 
The price you see is exactly what you get and they explain things pretty well in the sign up forms.
 
Finally the car was almost brand new and worked very well.
 
Highly recommended.

Thank you for taking the time to review our services, Nishul. It is very important to us that the return process is thorough to avoid any confusion. We're pleased that you appreciated our transparent pricing and vehicle quality. We're looking forward to your next visit!


Vamos is our go to car rental when we are in Costa Rica.

They treat you like family :) And always rent us a high quality unit!

Thank you, Darrell. We love it when our customers become part of the Vamos family 😍


Thank you for your five-star review, Roy. We’re delighted that you were so pleased by your car rental experience.


Update

As a follow up, Vamos Rent-A-Car did contact us and took responsibility for their error. They even follow through on their promise and refunded our rental fees with another company. While it was inconvenient, I feel that their actions show that they are truly concern for their customers. And will provide them the opportunity to rent from them again.
 
Their business ethic has been proven to be above many companies that we have done business with while on vacations.
 
I WILL HIGHLY RECOMMEND USING VAMOS RENT-A-CAR.

Thank you for your follow up, Helga. We appreciate you taking the time to update and for your recommendation!


After extensive research going through many reviews and horror stories, I ended up with going for Vamos.

All of my multiple emails prior to landing in Costa Rica were answered super fast and very professional. We rented a 7-seater 4x4 for our party of 7 and the vehicle was delivered (for a reasonable fee) by Maurice to our Airbnb located 12 kms from Juan Santamaria Airport. Fairly new vehicle at 18,400 kms running on diesel turned out to be super economical on gas for our 7 day trip.
 
I used my Canadian World Elite credit card for the transaction which would give me insurance coverage, provided I decline the CDW. I ended paying for a portion that was not covered, in case it was my fault, simply to get peace of mind. Maurice was very familiar with this which made the entire process painless and hassle free. Pricey to rent a 7-seater in the most busy season and way cheaper to rent 2 small cars, but we opted for comfort, and stress free vacation.
 
We returned the vehicle and Maurice was there to finalize the transaction, once again, hassle free, and send us off in their courtesy shuttle bus. Would recommend anytime.

Thank you for the detailed feedback on your rental experience, Sylvio. We’re so pleased to see that after careful research, you selected Vamos and we lived up to your expectations. Peace of mind during your vacation is priceless and we’re glad that we could help you to find the most stress-free options for your vacation. We really appreciate your recommendation which makes such a difference to a local company like ours. We hope to see you soon!


Thank you for your four-star review, Andrew. Our records show that your rental was last May so we appreciate you thinking of us again in January -- maybe you’re thinking of booking your next vacay? We’d welcome your feedback if there was anything we could have changed about your car rental experience to have gained five stars.


We spent a week in Costa Rica over the holidays.

We rented our car from Vamos which is across from the Liberia airport. Happy to report the excellent reviews that people made were accurate.
 
We went with the cheap car and it was fine. No problems! They even gave us a cooler to use! Highly recommended.

Thank you for your feedback on your rental experience with Vamos, Pamo1. We’re delighted that we could meet the high expectations you had from reading reviews from past renters and that our vehicle and free perks were to your satisfaction. Recommendations make a real difference to us as a small local company so we appreciate you spreading the word. We hope to welcome you back to Costa Rica in the future!


Friendly place with excellent consumer service!

The price we were quoted online was exactly what we payed, no hidden fees, no hassling to up-sell for something we didn't want. Would recommend!

Thank you for the review, Aaron. We’re very pleased that you appreciated our commitment to transparent pricing and our personalized customer service. Recommendations like yours on social media or word of mouth make a huge difference to us so it’s very kind of you to share your experience.


DO NOT RENT FROM THIS COMPANY

We made our reservation with Vamos Rent-A-Car on September 27, 2018. At the time of the reservation we mentioned that we were a bit concerned about our arrival time, and clearing immigrations and customs on time to get our car. Both Mr. Luis Diego Sanchez, and Mr. Allen Vega, assured us that someone from Vamos Rent-A-Car would be waiting for us till 11:00pm, for an extra charge of $20.00. (I was willing to offer more money in order to assure having a car).
 
I contacted the company on December 17th, 2018, in order to verify our reservation. Mr. Luis Diego Sanchez assured me that there was nothing to be worried about, that someone would be waiting for us.
 
We were very grateful when we were able to go through immigrations and customs, and have 1/2 hour to look for our car rental company.
 
My husband and I exited the doors right away and started looking for someone holding a sign with our name, or the Vamos Rent-A-Car sign. Soon, the last four adults in our party joined us in the search, together with two local Costa Rican men. So, we had eight adults looking for someone from Vamos Rent-A-Car, there was no one waiting for us.
 
We wanted to drive that same night to our final destination in Jaco, 1 1/2 hours away.
 
We tried to call the company multiple times, few locals also volunteered to call the company, but of course the company was CLOSED. There was no one to call at that time.
 
They left a group of six adults stranded at the San Jose airport. The next day I got an e-mail asking if we still needed a vehicle. — NO we did not need the anymore, and would not even consider doing business with them at that point.
 
I sent three e-mails, saying that we were waiting, and did not get a reply until the next day. All they had to say was: "do you still want the car?"
 
We were lucky to find a gentleman from SAFE CAR RENTAL, who waited with us, until a vehicle from his company was delivered to us at the airport. The brought all the required paper work needed, and we were able to finalize a rental at the airport, and be on our way to Jaco that evening.

Helga, For the readers here, allow me to summarize what I wrote to you in my email reply. First and foremost, I want to apologize for your group’s inconvenience and undue stress. We have tracked the issue down, imposed strict consequences on the member of staff responsible, and implemented another layer to ensure quality service. In addition, we will be reimbursing your car rental expenses. It was our fault and we own up to it. Last by not least, I would like to add as a public service announcement as to why no one was able to reach the office at that time. Simply put, the phone system is programmed to answer with the "after hours and roadside assistance" messages after 10pm local time. As a part of the correction process, we’re adding more accessibility to our shuttle drivers/late night counter staff apart from this telephone system. Source


I have been renting from Vamos for many years now.

I did a lot of research before my first visit to Costa Rica 7 years ago. I had heard all kinds of stories about car rentals. Luckily this company values the customer and truly works to make you feel welcomed and valued. I visit at least twice per year and every time I feel like I am seeing old friends.
 
Fees are above board. The price you see is what you pay. The cars are newer.
 
Things to remember. This is Costa Rica and not the USA or Canada. Manual transmission is the norm. You need to specifically choose an automatic transmission. Gasoline is expensive so most vehicles are small 4 cylinder engines. Consider your itinerary. Get a car if you plan to stay in and around tourist areas. Get a 4x4 during the green season or in you are going to areas where the roads may not be paved.
 
Vamos is an excellent company with amazing staff.

Thank you for taking the time to provide feedback on your consistent rental experiences with Vamos, Paul. We’re always thrilled to welcome back our loyal customers, who are dear friends of the Vamos family. Your observations and suggestions will be invaluable for future visitors.


A totally reliable, service-oriented car rental company.

I recommend using solely their services in Costa Rica and hope they will expand to other countries.

Thank you for taking the time to review our services, Ruth. While we don’t have any current plans to set up shop outside of Costa Rica, we really appreciate your confidence in our company!


I'll say it again, Vamos was great.

We made it to the Vamos lot at 11am almost on the dot, which is what I had hoped/planned, so fortunately the wiggle time I had built in was enough. The rep took a quick walkaround of the car and said "looks like you treated it good; I hope it treated you good!", I signed a charge slip for the rental charges as originally quoted; we were in and out of there in about ten minutes, and on our way to the airport in the Vamos shuttle.
 
Side note — I'll say it again, Vamos was great. Easy, no hassles, great tires on a nice clean 4x4 that took us within feet either way of exactly 1000 miles driving our 17 days, including a lot of major ups and downs and a few pretty sketchy places I know few rentals ever find, with never a hiccup or problem.

We’re pleased that you were satisfied with your rental vehicle and the service received during the reservation processes, Oliverbenny. It sounds as if you had quite the trip! A little "wiggle" time is always a wise idea so thank you for bringing this up so future visitors know to schedule their journey time with similar leeway.


We really appreciate everything with the staff at Vamos.

First they were easy to find when we got out the airport, then they shuttled us to their location, which is not too far from the airport, as we were dealing with the staff they had answered all of our questions and had gotten us out in a timely manner. They were professionals and very polite. They may be a bit on the pricier side, however WELL worth the cost for your peace of mind.
 
At the end of our trip, we had brought the vehicle in and again handling the paperwork was painless and quick. They had shuttled us to the airport and made sure that we arrived safely.
 
When we return, we will definitely use their services again.

We’re pleased to see that your end-to-end car rental experience was so positive, S Roq. Our meet and greet service makes arriving in the country just a little easier and we’re glad it helped you too. We’ll look forward to welcoming you to Costa Rica again in the future!


Amazing people, excellent service, excellent new 4x4!

Highly recommended!

Thank you for the glowing report on your car rental experience, Jessica. We hope to welcome you back to Costa Rica in the future!


Amazing Service.

These guys went above and beyond for our car rental after I took ill on the plane into Costa Rica.
 
They came to our hotel whilst I was in hospital to check in with my wife and make sure everything was ok, sure no other company would do that.
 
When I eventually collected the car, super friendly, asked how I was and then supplied us with a brilliant 4x4 and a mobile with Waze on that just let us do everything we wanted without worry.
 
Totally recommend them and will certainly use them again when we go back.

Sorry to hear that your vacation did not get off to a smooth start but we’re pleased that once you were well, you enjoyed being on the road in one of our rental cars. We greatly appreciate your recommendation and look forward to seeing you next time!


No surprises and very good service.

Thank you for the five star rating, Tim. Our commitment to no hidden fees and personalized customer service is key to our business. We hope to welcome you back to Costa Rica in the future.


All handled quite professionally in my opinion.

Picked up our car at Vamos, as noted above... In and out pretty snappy, all handled quite professionally in my opinion. The representative did explain everything he was doing and what I was signing. He went rather fast, but I knew the ropes so to speak, and what I wanted and didn't want. I can see where it could be intimidating though if you didn't know the process. I believe (but can't say for certain) he would have slowed down and taken extra time with everything if someone were to ask - they weren't overwhelmed with check-ins or anything; I think he was more interested in getting things handled quickly in terms of not wasting extra of our travel time, not so much his time.
 
The car was a large, 7-passenger Montero Sport (diesel) with somewhere in the 41,000 km range (I forgot to write it down, and oddly it is nowhere on the rental papers either). Clean car, but numerous minor nicks and scratches and a small crack/tear in the plastic bumper cover at the drivers side rear corner. Just to be safe, my son video'd the exterior and I took photos of specifics. I honestly don't believe it necessary with Vamos, but still, spending what - a minute? - to possibly save a headache later just seems wise. Tires were rugged and were very good tread.
 
I used my AMEX Premium rental insurance ($24.95 one time for entire rental period), so only was paying Vamos' basic rate with included TPL. (On a previous trip, I used my free Visa coverage. Now that I have this AMEX coverage, I used it as it has a much higher vehicle $ limit, and in general seems more robust of a product.) Vamos only placed a $2,000 hold on my card, which is on the low side compared to other firms I've seen, for a premium level car and no in-house CDW. (I wasn't concerned that much about the hold, as this card has a decently high limit, and was only a backup other than using it for the rental, but I mention the figure anyway as I know the large deposit is sometimes a concern for people.)
 
The rate for 16 days was $820.64, which is exactly what they charged when I turned the car in (more later on turn-in). My original quote was $1003, which was the best I found back in the spring and which I was happily prepared to pay for months, until about August when I was poking around (oddly, doing research for someone's forum thread) and found a better rate with Enterprise. It was for the same vehicle and dates, same insurance, so I emailed Vamos and asked if they could tweak their rate down any. Turns out they have a price match offer (details are on their website) and they asked me to forward them the details of my competing quote. I didn't strictly meet the terms of their match offer (dates are limited) but they matched the Enterprise quote anyway. (Honestly, I would have been happy even with splitting the difference, but this was even better.) I realize that instead of price matching I could have just rented from Enterprise, but I wanted to stay with the people (Vamos) I have used before and trust, and who generate so much good reviews from others here, rather than switching to Enterprise (a big chain name, but not much info on here about their CR workings) and risking a rental from less of a 'known quantity' company just to save $180.

Thank you for taking the considerable time and effort needed to provide such a detailed and informative description of your experience with Vamos, OliverBenny. Your post will be invaluable for potential car renters. From our part, your comments on the speed of the counter delivery are noted. I think as my coworkers are repeating the same information frequently; they may forget that it is new to others. You are correct in thinking that we’d be happy to re-explain any points missed. We look forward to hearing more about your exciting travels in our beautiful country.


Unrivalled Customer Service!

Literally could not have been happier with the service from these guys!
 
Mauricio got us all set up when we landed in San Jose. He was so friendly and helpful and provided all kinds of awesome advice! We had a brand new vehicle with only 26 kms on it when we left the lot! They even provided us with aux cables and a some other extras! We were picked up at the airport by a Vamos employee with a sign with my name on it, they made the arrival in a new country effortless.
 
Honestly, unrivalled customer service!

Team Member Mauricio RojasWe’re thrilled that you've written such a glowing review of our services, Stephanie.
 
Kind words like yours are a great motivator for the whole team.
 
Mauricio is an experienced member of our team and we’re pleased that he provided you with a warm welcome to Costa Rica.


I own a rental home in Costa Rica and have rented from Vamos a few times, always a positive experience.

This past trip, after a two week rental, I returned my vehicle yesterday. Apparently, there was some damage sustained to the passenger front end, of which I have no idea or recollection of how it happened. I was so very upset because I didn’t take pictures or videos of the car before taking it off the lot and I didn’t take the full insurance coverage. Luis went above and beyond and did not charge me for the damages, which was completely unexpected but so appreciated, beyond measure. I highly recommend this respectable and honest company.

Thank you for taking the time to post this review, Vanessa. We are glad that we could provide another positive rental experience and we’ll look forward to seeing you again soon!


I have used Vamos quite a few times.

The service is amazing! I highly recommend them. I also love that there are no hidden fees that many other car rentals have.

Thank you for being part of our Vamos family, Explore Tambor. We’re delighted that our commitment to transparent pricing and personalized customer service has led you to recommend us to others. See you next time!


Friendly, efficient, no pressure to buy their CDW insurance, good car.

Will rent here again for sure!

We appreciate you taking the time to offer feedback on your rental experience, Walker. We don’t like hard sells either so we like to simply inform our customers about their options. See you next time!


Stress-Free Experience.

I have rented cars in a few different airports. Typically a stressful experience because of no designated queue at the counter, employees who aren't interested, and a crowded arrivals area. With Vamos, it was much easier. They had my name on a sign outside of arrivals. Greeted me with a smile and drove me to their office. The office staff was helpful and friendly and got us started on our vacation quickly. Service was fantastic.

Thank you for your feedback, Ryan. I’m glad that my coworkers could provide you with a smooth rental experience. We hope to see you again too!


Vamos was incredible!

Exactly what we wanted in a car rental experience. I picked Vamos due to the reviews online and I can confidently say that they lived up to it and much more. The process was smooth and VERY TRANSPARENT. I read of horror stories online about some rental companies but Vamos delivered and provided phenomenal customer service. I would recommend paying the $30/day full insurance...covers everything and you don't have to worry about a thing. They take a deposit up front (as a hold on your card) and then provide it back in full if you have the full insurance (CDW). HIGHLY RECOMMEND VAMOS. Will definitely use them again!

Thank you for the detailed and glowing review of our services, Danny. Future customers will find your suggestions and information very useful so your tips are very much appreciated. We’ll look forward to welcoming you back to the Vamos family next time!


Perfect

Picked us up at the airport with our name on a sign. Hot coffee when we were filling out paperwork and they gave us a cooler to keep with us on the trip.
 
Great car. We had it for 2 weeks with no problems. They gave us a ride back to the airport and all for a better price than I found on any other site.
 
I would highly recommend Vamos.

Thank you for the positive review, Chris. We’re glad that you appreciated our meet and greet service from the airport and our competitive pricing.


Amazing service and prices.

Picked us up at the airport using a sign and our names (very helpful). Great car and price. I highly recommend going with these guys.

So pleased that our meet and greet at the airport worked well for you and that your car rental experience was so positive, Mr. Nice Sky. We hope to welcome you back to Costa Rica in the future!


Great service, prices and cars.

I will call them first for now on!

We’re so pleased that you’ve decided to join our Vamos family, Chris. We’ll be waiting for your call!


Thank you for your five-star rating, Fani!


Thank you for the four-star review, Jorge. If there is anything that we could have improved on your car rental experience, we would love to know!


I just wanted to send a sincere thank you for our experience last week.

After reading "not so great" stories about rental car companies in Costa Rica, you exceeded our expectations in every way. I was so excited that you gave us a brand new Mitsubishi. I was expecting something much older. Everyone was so kind and so friendly. The process was easy and quick. I just appreciate you all and will definitely use you again when we return - and we will return as we fell in love with your beautiful country.

Thank you very much for taking the time to leave a review of your car rental experience with us, Allen. It is heartening to read that we exceeded all your expectations and that you enjoyed our country as much as we do. We look forward to welcoming you back to Costa Rica in the future!


We’re happy to receive your five-star rating, Kuldeep. Thank you!


Best by Far

These guys are awesome!
 
If there is an issue they deal with it right away and make you whole no matter what.
 
We have rented twice before. The 1st time, the car came with a cooler that the previous renter put some kind of fish in it and left it dirty + there was broken glass in the trunk. The immediately dispatched another car with a clean cooler. The 2nd time, they were about an hour late due to some traffic jam caused by the red taxis on strike. Not really their fault, but Vamos credited us 1 day for the inconvenience.
 
No car rental company is perfect, but Vamos goes above an beyond the norm. Their billing is always clear and with no gimmicks. There is no surprise charges at the counter, either.
 
Needless to say, in a couple of weeks we are renting again from Vamos for our X-Mas vacation to Costa Rica.

Thank you for your detailed review of our services, Alejandro. Please let us apologize again for issues you have faced in previous rentals and your understanding is appreciated. We’re pleased that you appreciate our transparent pricing and customer service. See you for a Merry Christmas!


Highly recommend Vamos!

Staff was very friendly and helpful.
 
We didn't have any issues, car was in great shape and clean, and the pick up/drop off was quick and easy.
 
Will rent from them again!

Thank you for your clear review of our services, Rebecca. We’re pleased that you were satisfied with both the vehicle and customer service. We’ll look forward to seeing you next time!


Thank you for your five-star rating, Jose!


It was a good experience.

Hola!! Te recomiendo visitar la página web de ellos https://vamosrentacar.com y cualquier cosa llamarlos directamente. El servicio es bastante bueno y cómodo. Fue una buena experiencia.
 
(Translation) Hello!! I recommend visiting their website (https://vamosrentacar.com) if you have any doubts, call them directly. The service was quite good and affordable. It was a good experience.

Thank you for your review of our website and your rental experience, Kev. We hope to welcome you back in the future!


[Vamos'] website states it all.

When we rented in August we called, first spoke with a man who was very crystal-clear on the pricing, and when we got there we paid exactly what they said we would. With a 4 by 4 because that was better for driving and rainy season and we had a great experience. Highly recommended this rental car company.

Thank you for your detailed review of our services, Amie. We’re pleased that our transparent pricing was to your satisfaction and your recommendation is much appreciated. We hope to see you again soon!


Very great service, nice staff and super friendly.

Car was great and a newer model.

Thank you for the positive feedback on your rental experience, Michael. My coworkers and I are always happy to read kind words about our customer service. We look forward to welcoming you back in the future!


I would recommend you only renting from Vamos.

They are the very best in Costa Rica hands down. They are a local company and they can get the car that you want for the price that you want.
 
Also for anybody renting that's under the age of 25, they'll rent to you. Great service, wonderful experience. And the restaurant they recommended was fantastic.

Your glowing review is very much appreciated, Anthony. We’re so pleased that your car rental -- and dining -- experience with Vamos was so positive! We hope to welcome you back to Costa Rica in the future!


EXCELLENT CAR RENTAL

Imer and Yorleny are amazing!!! Very reasonably priced car rental. Hard working and treated us with kindness and wonderful hospitality. They are great ambassadors for Vamos Car Rental and Costa Rica. They made sure we were happy with our car.
 
Unbeknownst to us it was the end of the rainy season and we really needed a 4 wheel drive instead of the sedan for where we were staying. Exchanging the car was easy and affordable. If I could I would give them 10 stars!!
 
I have found my car rental company for CR for sure!! Thank you and we highly recommend VAMOS Car Rental and their team!!!

Thank you for your kind words on our Liberia team, Lin. Both Imer and Yorleny are very valued members of our team and we’re pleased that your car rental experience was so positive. As a small, local company, your recommendation is very much appreciated and we’ll look forward to seeing you again soon!


Sure, the two best companies are local: WildRider and Vamos, but the company that gets the most complaints (by far) is also local: Economy.

Thank you for your recommendation, framptonian. It is very meaningful from such a car rental expert like yourself.


We rented our car from Vamos Rental Cars in October 2018.

Found pricing and service very good. We were picked up at the airport in San Jose and taken to the nearby Vamos facility. Easy transactions and good clean car. (Korando). Sure 4 wheel drive cars available.

We’re pleased that you found out commitment to transparent pricing and personalized customer service to your satisfaction, roclsnyder. We’ll look forward to meeting and greeting you at the airport for your next trip!


Vamos is one of the best companies to use...

Thank you for your continued support of our services, framptonian.


I recommend Vamos.

They have a great website and explain the pricing. You won't find a much lower cost from any other reputable company.

Thank you for your continued support of our company, mlmdaisy.


Service was very good and they were very flexible.

I choose to drive back and drop it off in San Jose instead of Liberia and the charge was reasonable.
 
I would recommend this place to anyone wanting to rent a car in Costa Rica.

Thank you for your feedback and recommendation, Sebell. We like to adapt our services to fit our customers’ needs. We hope to welcome you back to Costa Rica in the future!


Thank you for your feedback, Jonathan. We can’t find your name in our system so perhaps you'd like to get in touch with us so we can understand what could've been improved in your car rental experience.


Will never rent from anyone else.

Great service.

Thank you, Jacquie and Jeff. We love to have customers join our Vamos family!


Many Rentals and Always Positive

I have had the pleasure to visit Costa Rica many times over the past 5 years first on vacation and now as I plan my retirement in the Central Valley. On each visit, I have rented a vehicle from Vamos. I have never ever been disappointed.
 
Originally, I researched all the options available for renting a car in Costa Rica. Vamos was the most transparent of all the companies. There are no hidden fees. The price quoted is what you pay.
 
At least 4 times, I was met at the airport whereas on other occasions I walked over to the office from one of the hotels near their airport office. Each of the representatives who met my family/friends and I at the airport was pleasant friendly and spoke good English. I was also impressed that they remembered who I was by sight after my second visit. I visit two to three times per year.
 
Check in at the office is efficient. Customer service is paramount. I had to alter my reservations several times before my last two visits (changing dates and the size of the vehicle) and the staff were always
 
I have rented 4x4's and sedans of varying sizes. All were in excellent condition. Staff went over each car prior to my driving away. The staff always answered my questions and provided me with directions to my next destination. The cars are very dependable. On some of my trips, I have driven from the Caribbean to the Pacific and from the Northern Pacific beaches to Uvita with no problems.
 
If you are considering a rental car in Costa Rica I cannot recommend Vamos Rent-A-Car to you enough. They are professional, pleasant and honest. Enjoy Costa Rica. Relax knowing that Vamos will meet your car rental needs. Pura Vida.

Thank you for taking the time to write such detailed feedback on your rental experiences with Vamos, Paul. It’s important to us that our returning customers feel like a part of our family. Recommendations, like yours, are very helpful to us as a small, local business in an industry full of international names and we’re thrilled to see that you appreciate our commitment to value. Hope to see you before you retire to Pura Vida full-time!


BEST RENTAL CAR EXPERIENCE EVER!!!!

Everything worked out perfectly, from pickup to quality of car to return. Due to a medical emergency we even had to leave one week earlier than originally booked - booking was adjusted without any extra fees. WHAT A SERVICE! Book with Vamos when in CR!

Thank you so much for your rave review, Marco. We are sorry that you had to cut your trip short and hope that you’ll return to Costa Rica (and Vamos) again soon!


Max. spokojenost. Půjčují auta turistům pouze na 4dny, ale po tel. rozhovoru s majitelem jsme měli auto 14dnů. Ochotní a velice vstřícní, auta čistá. Doporučuji. Google Translation :: Max. satisfaction. They rent cars for tourists only for 4 days, but after a phone conversation with the owner we had a car for 14 days. Willing and very friendly, clean cars. I recommend.

Thank you for your recommendation, Jirka. We’re pleased we could help you enjoy your vacation even more by extending your car rental period. See you next time!


Completely professional. Great people, and easy to deal with.

Not having a mathematics degree, what really impressed me most was that the price they quoted on the website is what I paid. They treated me as a person and not a payment. Wishing all businesses were like these guys.

Thank you for your kind review, Jack. We’re delighted that our commitment to transparent pricing and personalized customer service was to your liking. We wish all businesses were just like us too. ;) We’re look forward to welcoming you back to Costa Rica in the near future!


HIGHLY recommend.

We had an incredible experience at this location.
 
To start, there was a complimentary shuttle that picked us up from Juan Santamaria airport when we arrived and took us to the Rio Segundo location (despite having only made the reservation a few hours before during our layover).
 
When we first came in, Luis was very attentive and went out of his way to ensure we felt comfortable and were well-informed. He gave good answers to our questions and offered helpful advice about driving in the country as well as rental-specific information.
 
Super friendly and helpful staff overall - everyone we interacted with was very welcoming and pleasant. Very fair rates and the vehicle was in good condition.
 
We unfortunately got into a car accident late at night the night before we flew out. We were easily able to contact Alex from Vamos who swiftly came to the rescue - he stayed on the phone with us and helped us the whole night by contacting the insurance company, arranging for a tow truck, sending us an Uber, and stayed with us until everything was taken care of.
 
The next day we had to come in person to fill out the required post-accident paperwork. We had an early flight that morning, so Diego graciously woke up early and came in at 5 a.m. - before opening hours - to accommodate us. We were at fault in the accident but luckily, at the advice of Luis, we had opted for full insurance coverage so everything was taken care of by Vamos.
 
Again, INCREDIBLE staff and experience. The situation was a very unpleasant one but we left Costa Rica with smiles on our faces because the way the Vamos staff handled things - with calmness, positivity, and reassurance. It was like having a burden lifted off our shoulders. These guys are the BEST.

Thank you so much for the detailed review of your rental experience, Ari. We’re sorry that you were involved in an accident but pleased that we could support you through the processes. Your kind words on the staff members that worked with you and the quality of customer service are greatly appreciated. We’ll look forward to welcoming you back to Costa Rica in the future!


Short story.

Went to turn in my car at Vamos, it was the wrong place to turn it in. They directed to proper location about 15 min away.
 
During the ride, realized I didn't have my phone. No time to go back. Had a flight to catch. Ready to write business phone off.
 
Arrived at turn in location and Vamos employee was waiting for me to give my phone to me. He said I dropped it in the parking lot at my first stop.
 
They've got my business forever. Last 5 trips have used Vamos. Great company.

Thank you for your kind review of our services, Richard. We're glad that your phone could be returned before you boarded. We'll look forward to welcoming you back for trip number 6!


We rented from Vamos in mid-August 2018, and it was a great experience.

We are returning in January and will also rent from them. It was great!
 
They picked us up at the airport, drove us a short distance to their rental office, they were clear and transparent about the costs, and it was not overpriced. Friendly, fast service.
 
Their service was beyond what I am used to in America when renting a vehicle.

Wow! Thank you for your kind review of our customer service and your car rental experience overall, neimad0. We’ll look forward to welcoming you back to Costa Rica (and Vamos) in January!


Great for rent a car no hide charges and reasonable price

We’re pleased that our commitment to transparent and competitive pricing worked well for you, Jose. We hope to welcome you back to Vamos!


Thank you for your four-star review of your car rental experience, Andre. If there is anything we could have done to improve our performance, do let us know!


We had an absolutely outstanding experience renting 2 cars from Vamos.

We were met just outside the airport and quickly shuttled to their nearby office. We rented 4x4 SsangYong Korandos, which were in excellent shape, comfortable and served us well. The staff were friendly, helpful, honest and handled the transaction quickly with no hidden costs or surprises. We would most certainly rent from Vamos again...highly recommended!!

Thanks for taking the time to give feedback on your car rental experience, Mary. We’re pleased that you were so satisfied with the customer service, vehicles and our commitment to transparent pricing. We’ll look forward to seeing you again soon!


I was price shopping a rental car at several large agencies until Luis at VAMOS treated me like he was my cousin, and in a honest and very helpful manner answered all of my questions and instantly gave me the written quote I was seeking. Done deal. VAMOS came with a last minute recommendation from a friend before I was about to book with a worldwide company we all know. I have rented cars all around the world and have never been treated this nicely anywhere. Luis gets my thanks and VAMOS gets the award, my future business and the business of all my friends and relatives as they will listen to an amazing customer service story. Thank you for being a really good person and doing an amazing job to win my business.

Thank you so much for your glowing review, Steve. Luis is an experienced and valued member of our team and is delighted to read your kind comments on his customer service. We really appreciate your recommendation as many people, just like yourself, book with well-known international agencies and reviews like yours, have a very positive impact on our business. We look forward to welcoming you back to Costa Rica soon!


I had an EXCELLENT experience with Mauricio and his team at Vamos.

I was met just outside the terminal; my flight was early (baggage claim and customs went quicker than expected) yet they were ready!
At the office, Mauricio explained everything and all costs were totally clear. We were in the car in about 15 minutes!
The car was a true 4x4 with just over 20k km on it and in great condition. They say they have 230 cars to rent, which is smaller than the “big guys.”
On return, the process was quick and we were on our way to SJO in about 15 minutes. There were no surprises and our initial rental cost was the same as the final cost.
 
I was initially reluctant to go with a car rental service not officially connected with the airport, but no more! I HIGHLY RECOMMEND Vamos Car Rental to anyone needing great service, high quality cars, transparent contracts and personalized service.

Thank you for your detailed feedback on your car rental experience, Bruce. As a small, local company, recommendations from satisfied customers like yours, make a real difference to our business so your kind words are very appreciated. 😍 😁


Great experience from beginning to end.

Luis was very helpful booking our car and he was also the one who picked us up from the airport. Lots of great advice, friendly service, and kind.
 
We had zero problems renting from Vamos. We highly recommend it and will do it again!

Thank you so much for your five star rating of our services, Amie!


Best place to rent a car in Costa Rica hands down.

I have rented from several agencies there that don't do a great job of explaining the insurance requirements. They try scare tactics and high pressure to get you to buy products that are not needed and try to charge you a premium for that right. Vamos is transparent with a friendly knowledgeable staff that is extremely helpful with any questions you may have. They have offices in San Jose as well as Liberia. Free cooler which is great to take on any adventure while you are there.

We are happy to receive such a glowing review, Brian! It’s always nice to read such kind comments from an experienced car renter and we’re glad that our commitment to no hidden fees worked well for you! Our staff like to ensure that clients are prepared for their car rental and will be pleased that you appreciated their assistance. We’re looking forward to welcoming you back to Costa Rica in the near future!


Updated fleet and great service.

Thanks for the four star review, Tyler. We’re glad that you appreciated our newer vehicles and customer service. If we could've improved your car rental experience in any way for an extra star, we’d love to know!


Excelente lugar muy buen servicio y vehículos en muy buenas condiciones y todo terreno. Review Translation: Excellent place, very good service and all-terrain vehicles in very good conditions.

Nos complace que la experiencia complete de alquiler fue positiva, Mau. Esperamos que vuelva pronto con Vamos. We’re pleased that your all-round car rental experience was so positive, Mau. We hope to welcome you back to Vamos soon!


Just returned from a week in Playa Hermosa Guanacaste (Aug 11-18) and rented a Toyota Landcruiser and 2 other 4x4's and I can't say enough great things about Vamos Rent a Car.


 
Transparent pricing (several insurance options) and top notch service were provided to our group of 12. Everything was as they said it would be and we were very happy.
 
Will definitely use them again when we return! HIGHLY RECOMMEND!

We’re happy that we were able to provide your group with a positive car rental experience, traveldog4us. Thank you for your recommendation. As a small, local company, your review goes a long way in bringing us new customers. We’ll look forward to welcoming you back to Costa Rica in the near future!


Thank you for your four-star rating, Matthew. If there's anything that we could've done to improved your car rental experience, we’d love to know!


We also just returned from CR, rented from Vamos, got a 4X4 automatic a mid-size which was very much needed since we had 4 people, and the 4 x 4 was absolutely needed going to Monteverde Cloud Forest.

I sent them ahead of time the collision coverage from my credit card co, so there was no issue at all. I did have to leave a $2,000 credit card deposit, which again was very clear from our emails, no surprises. A bit weary however they required two credit card imprints to cover anything else. Of course we had no issues whatsoever, and the only thing that was charged was the original rental amount, which was an excellent price.
 
Having read all the horror stories about car rental in CR on TA, I am sure glad I went with Vamos.

Thank you for renting with Vamos; MtEverest, we're happy to see that you did not let the TripAdvisor stories put you off! We’re pleased to see that our commitment to transparent pricing was to your liking. We hope to welcome you back to Costa Rica soon!


I can only tell you about my experience.

We have used Vamos 4 times and never had a problem. Who ever you use make sure you communicate with them directly...email. The 1st time I even called, don't feel the need now. Vamos will pick you up at the airport and transport you to your hotel when you return the car. Stay at a hotel that has a shuttle. Hampton Inn is in the same parking lot as Vamos. I like Adventure Inn, they have a shuttle and not as corporate as Hampton Inn. Don't feel bad, renting the car was the hardest part of my 1st trip. Just do it, it's going to be an adventure.

Thank you for the glowing review, luvgoing! We strive to answer every email within six hours and are pleased to offer our clients a shuttle service for a smoother car rental experience. See you for rental five soon, we hope!


Read up a lot about renting cars in Costa Rica, especially since a lot of the information I read were about horror stories and getting scammed / bait and switch / upselling type scenarios. So I was very careful about which rental car company I wanted to deal with. In short, Vamos was superb and I would definitely rent with them again. About a month before arriving to Costa Rica, I made car reservations with Vamos. Just in case I had any issues with Vamos, I also put in a reservation with another company for the same day, but an hour later. This was my back up plan in case I found Vamos to be less-than-truthful about their rental process. From the get-go, the process was smooth. I liked the fact that I received a follow-up email within 24 hours of my reservation. Additionally, I was able to email the company with additional questions I had and they responded within 24 hours. They sent me a copy of how the rental contract pricing would play out, and I was curious to see how close it would actually match up when I went in to get the car. Our rental period was for about ten days. We opted for the 4x4, automatic. It was a Pajero car and we loved it. The only issue we had was the rear wiper didn’t operate, and our USB plug didn’t work. Upon returning the vehicle, the rep pointed out that we should have used a different USB plug-in near the radio instead of by the shifter. Anyways, our rental contract was spot on. We did opt for some additional insurance for $5 more per day, but this was a choice and not mandatory. The rep we dealt with in getting the car explained everything in detail and we were confident that we were not being taken advantage of. Overall, we had a great experience with the company and the vehicle we were given. The only small issue is that we forgot to ask for the “free” cooler and the map we received was not useful at all. Fortunately we never needed to use a cooler and we just used Waze to get around the country. For our next visit to Costa Rica, we will definitely use Vamos again.

Thank you for the very detailed review of your car rental experience, Edwin. We know that customers often arrive to our office nervous due to the online reviews that they have read on other agencies so we are always happy to alleviate those fears! Our policy on transparent pricing extends to our coverage because we believe that customers should be fully informed of their options and not pressured. We encourage renters to contact us if there are any issues with their vehicle -- however small these may seem! For example, the USB port issue could have easily been resolved by a quick call and we would have either sent a representative or reimbursed you for the repair to the rear wiper if we’d known it had stopped working. I apologize if you did not receive your free cooler -- this should have been noted on your reservation documentation if it was requested in advance. I am sorry if you did not find the map very useful. We’ll look forward to welcoming you back to Vamos!


Prices excellent, people great, Cars dependable.

Thank you for adding photos to our page, M. We’re happy to see that you were satisfied with our customer service, pricing and vehicles but if there was anything we could have improved in your car rental experience to have earned an extra star, please let us know: alex@vamosrentacar.com


I just called them and Luis Diego was helping me with a 90 day rental.

He actually went out of his way to really help.
 
There were some complicated issues surrounding using my credit card to pay for one type of insurance (the collision insurance). Instead of getting annoyed or rejecting the coverage, he explained ways that the company could actually HELP facilitate things and help keep it less expensive.
 
He replied to my request for a quote in under 24 hours too. Incredible. He also gave me a rate that was much lower than any of the competitors I could find.
 
So even though I have not rented yet. I really recommend their service and attitude. Thanks Luis!

We’re glad we could assist in working through issues regarding insurance, Don. Luis Diego is a very valued member of our team and he was thrilled by your kind words on his communication with you. We’re looking forward to welcoming you to Costa Rica!


Wonderful Experience with Vamos!

The car we reserved was exactly what we got! Clean and brand new! No hidden fees or feeling jerked around. Employees were SUPER kind and all spoke English. Credit Cards are accepted. Shuttle to/from the airport was fast and on time. Can't say enough good things and we will definitely be using Vamos in the future!!

We really appreciate your kind words on our customer service and vehicle quality, Tyler! Thank you for taking the time to provide feedback and we’ll look forward to welcoming you back to Costa Rica soon.


Depending on where you want to go, renting & driving a vehicle in Costa Rica is not necessarily for the faint of heart! Ferreting out information is not child's play either, which is where Vamos first begins to shine. Their webpage not only does one of the best jobs of explaining the parameters of insurance, road condition(s), etc, but they go the astonishing extra mile by offering links to competitors in the event their cars are sold out!Overall rates + extras were some of the most reasonable we could find, so we secured a reservation about 10 days in advance for an 8am vehicle delivery to our hotel. Our agent, Allen, arrived promptly and - unlike some of the competition - was able to process both credit card and passport information on site (i.e. no need to return to rental office). We were pleased with the extensive mutual inspection of the vehicle - both exterior & interior; and glad for a bilingual sheet on (Safety Tips). Nonetheless, we were on our way in pretty short order. Incidentally, Vamos is also fairly unique in accepting Discover/Diner's Club cards too! Our vehicle - a Daihatsu Terios 4x4 w/manual transmission - performed flawlessly, easily navigating the full gamut from highway speeds on smooth asphalt ribbons to the occasional abrupt transition to a mandatory snail's pace on public roads that were more akin to craters of the moon! And even if no such tracks are encountered, those able to drive a stick will enjoy far better control in this country's winding, hilly topography. I had the advantage of several hours in a tour bus before taking the wheel, so was less surprised by the: heavy traffic; motorcycles darting between lanes; astonishing numbers of complacent bicyclists/ pedestrians; and frequent dogs and other animals lying in the roadway. Essential that the focus be on driving alone - let your passenger(s) navigate… The only challenge we encountered was finding the return location, which is shared by numerous agencies. Once there we were promptly driven to the airport, and there were no surprises on our receipt. Glad to support this Costa Rican firm & will have no hesitation in using them again!

Wow! What a lovely articulate review!!!!!


I also used Vamos 5-6 times before moving back and getting my own car.

No hidden fees and great customer service every time I used them.

Thank you for your positive feedback, Marie Elena. A good review always carries much more weight when it is posted by a repeat renter! When you need a rental vehicle again, we'd be happy to help!


I rented from Vamos several times and they have been very good no issues.

Your praise on Facebook is just the type of recommendation that brings new customers so we really appreciate this in addition to your review, Kathy. Thank you!


My best experiences have been with Vamos. They can provide a cell phone with Waze and excel in every other criterion.

Thank you for your continued support for Vamos on the TripAdvisor forum, mlmdaisy!


These guys were great.

We flew into San Jose, and rented a car from them. Nice employees, no language barrier.
 
After driving up to Peace Lodge, there were some mechanical issues with the car. They dispatched an employee to bring another car TO OUR HOTEL the next morning, saving our vacation.
 
We would never have been able to do the traveling we did had it not been for their excellent customer service. Muchas gracias VAMOS

Please allow us to offer our sincere apologies that you experienced mechanical issues with your vehicle but we’re pleased that we could resolve these to your satisfaction and you could get back on the road to enjoy the rest of your vacation! We’ll look forward to welcoming you back to Costa Rica in the future.


Vamos was the best - they picked us up at the airport and we checked in and got our car with no issues.

Thank you for your positive feedback, Jenna. We are pleased that your car rental experience went smoothly. See you next time!


The Chinese 4x4 we rented won’t be penetrating the North American market anytime soon, but it was fine for our vacation. Vamos however was excellent! Everything delivered as promised. No wait for shuttle at airport. Price was as quoted to the penny!

We're glad that your vehicle worked well for your rental, Ern, and that you found our transparent pricing and shuttle service to your satisfaction. We look forward to welcoming you back to Costa Rica in the future!


Thank you for your five-star rating, Rodolfo!


Solid service and vehicle. Definitely would use again.

Thank you for your feedback, James. We’re already looking forward to welcoming you back to Costa Rica!


[...] Have used your service twice and would recommend it highly

Thank you for the positive recommendation, Jeff. We’ll look forward to welcoming you back a third time!


I heard about this rental company after they were VERY highly recommended in one of my favorite travel groups on Facebook and I'm so glad I took their advice and rented with Vamos for an eight day, four-city visit to the country! Renting cars in Central and South America always has me leery about which insurance is required, what is included in my quote, and what can be covered by my credit card company. I emailed ahead of time and promptly received a detailed and accurate response laying out the options and requirements very clearly! Everyone from the shuttle driver to the employee completing the paperwork was very warm, friendly, and helpful. Almost a familial vibe among everyone. The option of a free cooler was nice to keep our drinks and sandwiches cold during longer hot drives. Return process was no-hassle, quick, equally friendly, and my bill was exactly as expected, no hidden fees or problems. Highly recommend this company to anyone looking to rent for a visit to Costa Rica! :-)

Thank you for your detailed feedback on our services, Robert. We’re happy that we could live up to the recommendation that you’d received on a Facebook travel page and that you’d recommend us yourself.


No issues very easy to deal with.

We’re delighted that your car rental experience with us was smooth, Chris. We’ll look forward to welcoming you back to Costa Rica in the future!


Very courteous and helpful. Better than most U.S. car rental agencies.

Thank you for your kind words, Steve. We’re thrilled that you rate us so highly.


Overall it's a very good experience. Rented the second time from them.

The car came clean, you pay exactly what's estimated initially. Free airport shuttle from their location in San Jose. Despite a small misunderstanding at the end, the staff is very professional. Good car rental company.

Thank you for the positive feedback on your overall car rental experience, Vladimir. We’re always happy to serve returning clients. Visit Costa Rica again soon!


Vamos did a fabulous job of educating us about Costa Rican rentals. We rented a SUV for 9 days, picking it up in SJO and dropping it off in Liberia. It was exactly as advertised: fair price/exact price as originally signed for, good condition car, everyone agreed on the pre-existing bumps and scratches, and easily picked up and return. One thing we didn't understand was that there would be a full-cost hold on our credit card--even after the return. But within a few days after our return, the hold was withdrawn and only the single charge was implemented. Also, a heads up: We rented the WAZE phone from Vamos--both for security and access to the WAZE app as I couldn't get a straight answer as to whether or not Verizon would work in Costa Rica. Turns out that the Verizon $10 a day World Access did work. And so in the long run we didn't need to have rented the phone. The phone's charging cable didn't work--but i always have a number of cables with me and we used our own cable for the duration of the trip. I'm pretty sure that they would have come to us and replaced it if we had let them know. All in all, it was a great experience renting from Vamos!

Thank you for taking the time to write a detailed summary of your rental experience with us, Patricia. We’re very pleased that we could help you to understand how car rental processes work here and that you were satisfied with our transparent pricing and the vehicle quality. You’re right that we would have got a cable to you if we’d known yours was not charging! We hope to welcome you back to Costa Rica in the near future!


We just returned from Costa Rica and rented from Vamos after reading several comments on the forums. These guys were great! They met us at the airport with our name on a sign and drove us to their office off-site (less than five minutes from the airport). The rental went smooth with no issues. The car (SUV) was nearly new but it was a manual transmission which wasn't a problem for us. They include a second driver for no extra charge and offer a cell phone for local calls. I highly recommend taking the insurance options and not rely on your personal insurance/credit card. It wasn't that much and our total rental with taxes and all the insurance worked out to about $40/day. Be careful using Expedia because the big name companies may or may not be associated with their American counterpart. As a result, you may run into issues if you have any problems. The only concern I had with Vamos is they made us sign two blank credit card slips in case there were any incidental damages. I wasn't comfortable doing that but they gave me the slips back at the end of the rental and I took them home to be shredded - no problems. Good luck!

Great advice for future renters, Florida Stevos. We’re delighted that you found our pricing and your rental experience were satisfactory. Sorry if you found signing blank credit card slips disconcerting but as you can see on the TripAdvisor forum; this is usual practice for car rental agencies in Costa Rica. In your case, one slip was for the rental and one was for ¨in case of¨ an accident.


[...] Rented car from Vamos – super nice guys, easy to talk with, understood English, great deal, took time with us, provided us with pre-programmed cell phone with Waze for directions and off we drove. [...]

Thank you for the mention in your detailed and entertaining trip report, Jason. We’re delighted that we could provide you with a smooth start to your vacation and competitive pricing. My coworkers and I appreciate positive feedback on our customer service which is a great motivation. We hope to welcome you back in the near future!


I have rented from Vamos 4 times this year and I have been so impressed with their professionalism and customer service. I had an issue with the last car I rented. I called, got in contact with Maurice, and he rectified the situation immediately and exceeded my expectations. They are always prompt for pick up at the airports both in Liberia and San Jose as well as for drop off back to the airports. Would highly recommend for anyone to rent from Vamos!

Thank you for your positive feedback on your four rentals with us, Kathy. I apologize that you experienced an issue with your vehicle but I’m happy to hear that we were able to resolve it promptly and to your satisfaction. We appreciate your recommendation which makes a huge difference to us as a small, local firm in the competitive world of franchises. We’ll be ready to pick you up on time for your next trip -- see you soon!


Great experience from reserving, pick up, all the way to drop off.

Very fair and up front with costs. Everything was done online and the price paid was exactly as quoted online. They honored my credit card's rental insurance with zero hassle.
 
I should mention that my reservation had a few complications. First, I reserved the wrong pickup date. Second, I made my reservations late. As a result of the prior complications, only manual transmission was available. I left a note asking if they could hold an automatic transmission for me should one become available. Vamos came through on all accounts, first helping me set the correct pick up date via email, then providing me with a an automatic transmission car.

Thank you for taking the time to give feedback on your car rental experience, Behrang. We’re glad we could deliver on your transmission choice and assist with adjusting your pickup date. Your positive comments on our transparent pricing with no hidden fees are much appreciated.


Vamos is thought by most people to be the best. Great website and excellent customer service.

hanks, NoBSforGma. We certainly aim to inform our customers and to provide personalized customer service which our clients believe allows us to stand out from the competition.


Excellent service, clean car, no issues at all. Gentlemen that helped me at pick-up and drop-off were nice, professional, answered all our questions and met our needs. Would absolutely rent with Vamos again!!!!!!

Thank you for your kind words, Marlo. It is always nice when a customer takes time to provide feedback on their positive car rental experience and my coworkers are otivated by reviews like yours. We’ll be delighted to welcome you back to Costa Rica!


I did a ton of research (both here and elsewhere) and you have certainly narrowed it down to the top two [Adobe & Vamos]. I found Vamos to be the overwhelming recommendation however and went with them for a two+ week trip. We had everything squared away with two emails and I had a full quote that included everything in my inbox a solid month before we left. The only thing that changed is we returned the car a day after they started a 20% of sale - so they actually gave me a discount for the entire trip of 20% when we returned the car. I doubt you could go wrong with either company, but Vamos will get my business and recommendations from here on out. Source

Thank you for your kind comments, dravenstone. We recommend that visitors to Costa Rica do their research to understand the differences between renting here and in their home country. We’re happy that we’re able to fulfill the expectations that you had of your rental experience based on your reading. Your recommendation is valuable to us as a small local company so we appreciate you taking the time to share.


They were just awesome about everything.

Always communicated quickly and efficiently; had a wonderful vehicle. Got the price that was quoted no high-pressure to take extra insurance if renting with credit card that provided it.

Thank you so much for the glowing review, Gene! We’re always happy to serve awesome clients who appreciate our no hidden fees commitment and updated fleet. We hope to see you soon!


This is the best rental car experience I have ever had, and I rent cars all the time when traveling. The staff are very courteous and are fluent in English. Upon arrival at the airport in San Jose, they were already there to meet us with their shuttle. They had us in our car and on the road within 15 minutes after that! The same thing upon the return. They had us back in the shuttle and to the airport within 15 minutes! The next time I visit Costa Rica I will definitely rent from them again.

We're very pleased that you rate our services so highly, especially when you’re a seasoned traveler and rental car user, Scott. Our aim is to get our customers on the road and likewise, to the airport, as quickly as possible. Waiting times may vary depending on the season and time of day. We love to welcome back returning customers and we’ll look forward to seeing you next time!


We had car trouble during the last day of trip (our radiator leaked) and I called Luis at Vamos. He was very responsive, consulting the mechanic for advice, getting a replacement vehicle ready, and making sure we were safe. He even spoke to shopkeepers on our behalf to ensure he knew of our exact location. Mechanical problems can happen unexpectedly, but Luis and other staff at Vamos took care of the problem very quickly and minimised the inconvenience to us. We were very impressed and will recommend Vamos to any friends that are considering renting a car in Costa Rica.

Please allow me to apologize again for the mechanical issues that you encountered at the end of your rental, Sumeet. I’m pleased that Luis was able to quickly rectify the situation to get you back on the road as quickly as possible. As Vamos is a small, local business, word of mouth recommendations, like yours make a huge difference to us -- thank you!


Good service.

Honest employees. No Complaints. Highly recommend.

Thank you for the positive feedback, Jonathan! We’re happy to see that you were satisfied with the customer service you received and are recommending us to others -- as a small, local company, this is a huge help!


San Jose, Costa Rica- Issue with Employee, Maurice. I had no issues with the car and how it operated during my stay in Costa Rica. It came down to the very last day upon returning the car where issues arose. The day before dropping off the car we had spent the day at the beach. After the beach I placed my sunglasses in the sunglass holder above by the windshield. Of course the one thing I forget to grab upon dropping off the car were the $300 Oakley sunglasses. With time left before my flight was leaving I made an attempt to find these glasses by contacting the San Jose, Costa Rica branch. The young man, David was very helpful and checked the car a couple of times. Once saying he could not find them I got a ride back to their location and of course they were not there. They were 100% left in that compartment and they were stolen. The individual who had parked our car and assessed it was, Maurice. I know 100% that the glasses were left in that compartment. I had not removed them from the previous day and somehow they magically vanished. I take responsibility for leaving a valuable item in the car. I just thought I could trust a rental car service that I just paid a fortune to for a week.

Thank you for your rating and feedback, Justin. I am pleased that you had zero issues with your rental vehicle and its performance during your rental period. It is always disappointing when a customer is not completely satisfied with their car rental experience, so I would like to apologize that the end of your rental did not meet with your expectations. While every company may have an employee that is dishonest, I am very proud of the close-knit and well-motivated San Jose team; many of which have worked for the organization for years. We are very used to customers forgetting possessions in our cars; from medication, electronic devices such as Kindles and iPhones, and the all important passport. These items are either driven to the airport to give to the customer immediately or mailed to their homes. Read some of our other reviews and you’ll see those who were in your same situation but handled it differently. In your case, both David and Maurice had followed Vamos protocol to the letter by documenting the incident immediately and advising management that the customer had threatened to leave a poor review when the glasses could not be found. We all forget where we place our keys from time to time so is it also possible that the sunglasses that were found between the car seats had not been placed in the sunglass holder as you thought? May I remind you of what you’ve conveniently left out — we did return your sunglasses before your flight. What more would you have liked us to do for you? I would like to apologize that you felt your car rental was costly. We applied our 20% "Spring into Summer" discount on your rental, but as I am sure you are aware; car rental is more expensive in Costa Rica than in the USA due to the high importation tax on vehicles, the wear and tear on vehicles due to the weather and road conditions, and the government-mandated insurance requirements. I hope that this clarifies the pricing of car rental in our country.


We have used Vamos twice; once in 2015 and once in 2017. Now we’re looking at returning in November 2018 and will be using Vamos again. I feel it and then Luis has a very good company and he actually had them deliver a car to use it on one of the air stays and it worked out great. I really enjoy working with them so we will be using them again in November 2018; getting ready to book my car now.

We love to welcome back loyal customers to Vamos, Wayne, and we’ll be happy to arrange vehicle delivery again if this would start your vacation off smoothly. Luis is a valued member of our team and will look forward to seeing you again in November!


Great experience.

Renting a car in Costa Rica can be complicated with the different mandatory insurance requirements. Vamos Rent A Car answered all my questions prior to booking, were very thorough and helpful during the rental process itself and at the end of the day, the price that was quoted to me was exactly what I was charged. Highly recommend and will definitely use again next time I venture to CR!

We’re pleased that we could clarify your doubts before booking and support you through the reservation and rental processes, Janielle. Your recommendation whether word of mouth or on social media makes a big difference to us as a small, local company.


As far as rental car companies go, they are not bad.

Thanks for the review, Edward! We are happy that we didn’t disappoint, but if there is anything we could have done to improve our service; we’d love to know!


I agree, I am loyal to them.

Only company I rent from when visiting my country!

We're looking forward to your next visit -- and your aunt too!


[...] The top companies rarely change - nor does the worst...Stick with: WildRider, Vamos, Alamo, Adobe, Dollar [...] Vamos comes in as a close second and is straight-forward and transparent. [...] [...] Alas, there's a reason why Vamos is highly regarded... [...]

Thank you for your consistent positive recommendations for Vamos!


Driving on the west coast of Costa Rica is interesting. Many turns, skinny roads, and change of conditions - paved to dirt and dips in the road, so higher clearance is good. Many ride bikes and cross roads with little planning and few bikes or motorcyclists wear helmets. The car given to us had 10 or 15 scratches, but I am enjoying driving manual again. Hard to find those at home anymore. Be safe

Thank you for using one of our trusted smartphones to review our services! We completely agree with your assessment of the road conditions and recommendation for higher clearance. Having driven yourself, you can understand why our cars would have a few minor scratches! If there is anything that we could improve on to have gained a five star rating, we’d love to know.


I rented from Vamos for the 2 weeks I was in CR. Great experience.

They delivered the car to my hotel for no charge. (I did tip the guy $20 because he made it so convenient.) There was a cooler in the car; no charge. My girlfriend was allowed to also drive at no extra charge. When we returned the car, they drove us to the hotel and dropped us off; once again, no charge. If I go back to Costa Rica, Vamos is who I will use again.

Thank you for taking the time to give feedback on your car rental, J. We're happy that the free perks and hotel delivery and drop off were to your satisfaction. We'll be looking forward to your return to Costa Rica (and Vamos)!


Vamos Car Rental - Vamos rep was waiting outside the terminal, with our name on a small board. While he didn’t speak much English, we understood our shuttle to the Vamos office would be there in about 10 minutes. It arrived fairly soon and we were taken to their office nearby. I had been quoted US$855 for an SUV with full insurance and I also chose Vamos since they are located right next to the Hampton Inn, where we would spend our final night, making the SUV rental easy and convenient. A different Vamos rep, whose English was very good, worked with us and within about 45 minutes we had our SUV – a Ssangyong Korando, which was fine for the 3 of us, plus one large suitcase, one medium suitcase, two backpacks, and the free large cooler provided by Vamos. The return, two weeks later, was just as easy and we were charged exactly what we had been quoted. We did have a minor problem with the vehicle after about 10 days – a window would not close, but we were able to get it closed after a few attempts and simply did not reopen it for the rest of the trip. The Vamos rep did tell us that we should have called them and they would have been pleased to get a new vehicle to us no matter where we were in Costa Rica.

We’re happy that your car rental experience was to your satisfaction overall. I would like to apologize for the issue you encountered with your car window and as my coworker stated, we would have been more than happy to have replaced the vehicle for you.


We appreciate you taking the time to rate us highly, Mark!


I didn’t know that although we were renting a car in Liberia I was dealing with an agent in San Jose. But, Luis did an excellent job online helping me pick a car etc. I was hoping to meet him to thank him in person, but found out he was in the San Jose office. Excellent service in Liberia! So happy we chose Vamos! I will recommend it to everyone!

Thank you for your feedback. Karen. Sorry that you didn’t get to meet Luis, despite your good communications with him. Next time you’ll have to fly into San Jose! We're training Liberia staff to respond to emails but the difference in office opening hours means that it's more efficient to respond to customer requests from San Jose.


I booked my car with Luis who always responded to my emails very quickly. He made me very confident in Vamos and I am so glad we booked with him. I will use Vamos on my next trip and will recommend it to anyone going to Costa Rica! Thank you, Luis!

We’re happy that Luis was able to make the communication prior to your arrival so easy, Karen. He is a valued member of the team! Thank you for your recommendation, as a small, local company, this is a huge boost to us.


Had a pleasant experience using Vamos and would def use again.

From making the reservations, to pick up and drop off, cleanliness and size of vehicle and service from staff!
 
Overall experience with Vamos is great!!!

Thank you so much, Donna! We're so pleased that your start-to-finish rental experience was positive!


Great experience, rented a mid-size SUV for 2 weeks, got an upgrade to a Mitsubishi Outlander. The car was great, the treatment, and the information given by the personnel was accurate and helpful. 10/10

Thanks for adding your review of your car rental experience here, Ramiro. We’re glad that the upgrade and customer service were to your satisfaction. See you next time you’re in Costa Rica!


Thanks to Vamos making our car rental a quick and easy process where we were able to enjoy visiting Arenal and many other beautiful areas of Costa Rica.

Gracias and would definitely use you again & recommend.

We're so pleased that we could contribute positively to your Costa Rican vacation. We'd love to see you again and recommendations from happy customers are invaluable to our business as a small, local firm. Thank you!


I have rented from them and they are fantastic - great customer service!

I will rent from them again.

Thank you, Karen. We’ll look forward to welcoming you back to Costa Rica (and Vamos) in the near future!


Thank you, VAMOS, for an excellent experience.

The car, the people, the price, everything was great.

Thank you, Will. We're so pleased that your car rental with Vamos was such a positive experience. We hope to welcome you back to Costa Rica soon!


Vamos is great! You will be charged exactly what they quote when you book. I suggest adding the $5/day smart phone with Waze installed. Waze will get you where you need to go and you can make calls with the phone too. Here's a link explaining the insurance as it can be a bit confusing - https://vamosrentacar.com/car-rental-insurance-explained/

Thank you for providing potential renters with this link as coverage is a hot topic on the forum. I’m happy to see that our transparent pricing policy and Waze device were to your liking. See you next time you’re in sunny Costa Rica!


Just used Vamos for a two-week jaunt around Costa Rica, thanks to the advice given here. Thank you, all [on TripAdvisor]!

I rented from Vamos several times and they have been very good no issues.

We’re pleased that you had an all-round positive experience with Vamos. Mauricio is a very valued member of the team and is thrilled to have been mentioned by name. Thank you!


Fantastic vehicles, service, and staff!

A Waze phone with unlimited WiFi hotspot was our GPS. Perfect rental experience with great pricing.

Thank you for reviewing your car rental experience, Daniella. We’re always happy to read such positive comments on our service and cars. We hope to welcome you back to Costa Rica in the future!


Thank you for your five star rating here and your very kind Google My Business review, Lindsey!


Contact Us