Much like family, we’re here when you need us. Just give us a shout.
We’re easily reachable. Tap or text us on your mobile phone, write us an email or message us through our social media channels. At the end of the day, no matter what timezone you might be in, we’re here for you!
Our Live Chat is ready to assist you 16 hours a day, seven days a week.
Email addresses, phone numbers, office hours as well as addresses, GPS coordinates, and maps for each of our two locations are listed below.
Our phones are answered for all branches during the same time frame regardless of season — from 6:00 AM to 10:00 PM Monday through Sunday. After hours, please use our automated phone system to leave a message.
If there is an immediate issue, our Emergency Assistance Hotline is available 24 hours, 365 days a year. Return To Contents
1-800-601-8806Toll-Free for United States & Canada
Monday – Sunday:6:00 AM to 10:00 PM (CST)
Address:3, Rio Segundo
Time:5-9 minutes from Juan Santamaría International Airport’s (SJO) Terminal
Distance:2 km Northeast of Airport
Monday – Sunday:7:00 AM to 7:00 PM (CST)
Time:7 minutes from Liberia International Airport’s (LIR) Terminal
Distance:2 km West of Airport
For those who may wish to see our “coverage area”, this map shows both offices in the country and the surrounding area — serving visitors at both international airports and delivery is available across Costa Rica.