Compliments, Commendations and Criticisms from Google+
Ever Wonder What Those Stars Are For?
Those little orange stars show our average feedback from Google reviews. Although a relatively new platform, G+ does have the reach to be competitive to Facebook’s audience.
Of course, neither company portrays the entire picture of our services as our clients comment across a variety of trendy applications and across multiple devices. Some only communicate via email, while others are too busy to correspond in that manner. We recognize and embrace this technological diversity by organizing these remarks on specific pages to make it easier to find and read opinions from like-minded individuals.
If Google is your thing…great! If not, no sweat; we’ve got plenty of other avenues for you to connect with us.
Average rating: 46 reviews
Jul 8, 2017
Thanks for rating us with five stars, Natalia. We'll look forward to seeing you next time!
Jul 2, 2017
We're glad to see that you were completely satisfied with your rental experience from our San Jose office, Ryan. Thanks for sharing the positive feedback in your five star rating. We look forward to seeing you again soon!
Jun 25, 2017
They were very accommodating, good prices and helpful. We didn't have a full tank when they [gave us] the car and they didn't make us fill it up for drop off.
Thank you for your kind words, Mary. It is our policy to have every vehicle topped off with fuel before giving a customer the keys, but time constraints and deliveries sometimes make this impossible, so the rental agreement then reflects the appropriate gas level for the turn-in. We look forward to welcoming you back to Costa Rica in the near future!
Jun 21, 2017
I'll admit, we were stumped at first but then remembered that our WavePhones are linked to individual Gmail accounts...enabling our customers to post while here. So a big thanks (and a first) for using our own phone to leave a review! haha
Jun 20, 2017
Your four star rating is greatly appreciated, Chris. If there was something missing that would've made your rental experience perfect, our operations manager (email@example.com) would welcome your constructive criticism, allowing us to improve. Warm regards ~Ricardo
Jun 19, 2017
Thank you for leaving a rating of our services, David. We are happy to see the four stars, but if there was anything you think we could have done differently, do let our operations manager know at firstname.lastname@example.org, as we aim for 100% customer satisfaction.
Jun 14, 2017
Speedy service, friendly shuttle to and from the airport and competitively priced.
Thank you for providing feedback on your car rental experience. We're happy that you appreciated our meet and greet service from the airport and our commitment to transparent pricing. Hope to see back in Costa Rica soon!